Program Navigator RN - Women's Health Clinic

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Program Navigator RN - Women's Health Clinic

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Admin Womens Health UHTMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Are you a passionate RN with a heart for women's and children's health? Do you love connecting with people, building trust, and guiding families through life-changing experiences? If you're ready to blend clinical expertise with community connection, we have the perfect opportunity for you.

As a Women's Health Program Navigator RN, you'll be the heartbeat of our women's health program-connecting expectant moms and their newborns to the care and support they need from the third trimester through postpartum and beyond. Reporting to our Senior Director (or their designee), you'll design, lead, and continuously enhance our Mom-Baby outreach and follow-up program.

You'll be a friendly face in our clinics and on our hospital floors, helping moms navigate OB and pediatric care, eliminating barriers to care, and ensuring no one falls through the cracks. You'll coordinate appointments, follow up with families after delivery, and partner with clinical teams to provide a warm handoff between services. Think of it as part care coordinator, part advocate, part educator-and all heart.

What You'll Do:

• Guide and support patients from third trimester OB visits through delivery and postpartum follow-up

• Manage the Mom-Baby follow-up program and reach out to new moms to help them engage in pediatric and postpartum care

• Identify and address barriers to care-scheduling appointments, arranging services, or just providing a listening ear

• Coordinate services across clinics and departments, ensuring patients move smoothly through our system

• Visit and tour with patients not currently receiving OB or pediatric care, encouraging them to stay engaged

• Collaborate with physicians, nurses, and clinic leadership to improve outcomes and ensure a seamless care experience

• Partner with lactation consultants and childbirth educators to offer comprehensive support

• Round on inpatients to assess satisfaction and gather feedback

• Design and run postpartum follow-up call programs

• Lead community outreach efforts related to pregnancy and newborn care

• Help track and analyze data to improve outcomes and care quality

• Support compliance, safety, and excellence at every turn

What You Bring (Minimum Requirements)

• Bachelor of Science in Nursing (BSN)

• Active Missouri RN license

• BLS certification

• Knowledge of women's health and/or pediatrics standards of care and quality indicators

• Outstanding communication and customer service skills-written, verbal, and presentation

Preferred, But Not Required:

• Prior experience in labor & delivery, women's health, or pediatrics

• Certification as a childbirth educator

• MSN or other graduate nursing degree

• Bilingual in English & Spanish - a big plus!

This is more than just a job-it's an opportunity to make a real difference for moms, babies, and families. If you're ready to bring your clinical expertise, compassionate spirit, and leadership skills to a team that values care, connection, and community… we'd love to meet you.