Project Analyst

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Job Description Summary

Platform Delivery works with internal and external resources to configure and maintain client solutions using proprietary software to support patient payments. This position works closely with internal Program Managers to configure the software when implementing new clients. Post implementation Platform Delivery maintains the software configurations for the life of the client contract.

Job Description

• Partner with the project management team on implementations for healthcare clients to ensure customer expectations are exceeded.

• Responsible for collecting and analyzing data and software testing before program deployment.

• Partner internally and cross-functionally to bring in the help as needed to keep onboarding processes moving forward. Such as: Finance for testing and funding questions.

• Complete individual project responsibilities, manage, and motivate team members to complete them according to schedules and standards.

• Coordinate internal healthcare resources to ensure delivery on commitments.

• Manage list of open deliverables and issues that are critical to obtaining client signoff to go live.

• Create transparency when issues, changing needs, or requirements impact project goals.

• Follow and meet quality standards established by department management.

Basic Qualifications

• Strong technical aptitude with the ability to rapidly learn new systems and provide training and support to others.

• Able to quickly identify issues and triage as necessary, pulling in the right partners to drive to resolution.

• Solution oriented, able to understand a problem at its core and develop long-term and scalable solutions.

Preferred Skills/Experience

• Prefer experience in financial services, payment processing, healthcare, software, or information services with a good understanding of project management, technology, and applications.

• Working knowledge of clinical applications/EHR or patient accounting systems a plus

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.