Project Coordinator

Principal Responsibilities:

• Work with Project Managers, Field Technicians, customers, and local market operations on execution of commercial projects, this can include a variety of tasks depending on the specific project such as:
• Selecting and scheduling flights, lodging, and rental vehicles (if needed)
• Coordinating on-time inventory delivery, and equipment shipping.
• Coordinating equipment rental for lifts, drills, storage containers, etc.
• Prepare and distribute resident notifications based on access needs and scheduled project plans and send them to client’s onsite staff for resident distribution.
• Create materials and inventory list based on Project Managers system design specifications for the project then relay to Inventory Coordinator for fulfillment and shipping.
• Prepare and distribute technician work orders and project specific documentation for commercial construction projects.
• Coordinate with local market operation Project Managers to help them with construction and service projects not handled by the Louisville-based commercial technicians.
• Liaise between Project Managers, Field Technicians and Client’s onsite personnel to schedule jobs in the most efficient manner possible to cause as little onsite interruption as possible.
• Review and obtain permits for subcontractors, if applicable.
• Effectively documents any notable client, onsite staff or resident interactions and enter into the company’s CRM.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Other duties as assigned.

Education and Experience:

• Associate degree preferred.
• At least one year of experience in customer service, scheduling, project coordination, etc.
• Experience providing administrative and operational support to management.

Skills, Knowledge & Abilities

• Proficient in Microsoft Office Suite and Adobe Acrobat.
• Ability to coordinate and communicate efficiently with multiple moving parts and various levels of management and team members.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Physical Demands and Work Environment:

• This job operates primarily in an office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to regularly lift 25 pounds.

Travel Requirements:

• Occasional travel may be required.