Project Lead (Government Admin Services)

• High School diploma or GED

• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of a Mailroom environment is required.
• Working knowledge of badge checking
• Working knowledge of badging office requirements.
• Strong working knowledge of disability management and awareness.
• Knowledge of the Ability One federal law.
• Proficiency with Microsoft Office Suite and general computer operations is required. (Outlook, Word, Excel, and PowerPoint)

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Must be able to obtain and maintain a DOD secret-level clearance.

• Project Manager

• All badge checkers, mail clerks, and badging office personnel

• Oversee the success and operation of contract projects.
• Plan, execute, and manage employees and the success of the projects.
• Provide contract documents promptly.
• Prepare documents and keep records in accordance with the PWS.
• Serve as the Subject Matter Expert (SME) on all project-related items and issues
• Provides direction to the staff
• Ensures that PEO Missile and Space operations are functioning in an effective, efficient and safe manner, in strict compliance with all safety and security regulations.
• Responsible for conducting random spot-check inspections
• Assists the project manager with the day-to-day oversight of mailroom operations and personnel matters.

• Arrive on time and ready to work the assigned schedule. 
• Ensure work performed meets or exceeds the requirements of the contract statement of work.
• Provide a high level of customer service to all patrons, coworkers, and other interested parties.
• Meet with the customer contract representatives to discuss work quality issues and customer complaints.
• Maintain a professional working relationship with customers, on-site supervisors, administrative, and operational support personnel  
• Conduct meetings/briefings and discuss issues with the management staff as necessary to fulfill company and contract requirements.
• Coordinate and visit with customer(s) as necessary on all items concerning the successful contract operation.
• Write performance appraisals for employees supervised in accordance with company directives.
• Serves as a primary liaison with customers to ensure compliance with contract specifications and resolution of problems and issues, as they arise; arbitrates claims or complaints occurring in performance of contracts.
• Continually monitors and evaluates contractor staff performance against contract specifications, and recommends appropriate remedial action as necessary.
• Resolution of routine matters and customers with proper packaging and shipping rules in accordance with guidance and regulations.  
• Take direction, interact, and maintain open communication with supervisor/lead.
• Support the company vision, values, and quality program controls.

• Complete and submit all monthly reports promptly
• Responsible for on-site leadership and direction of all employees
• Ensure that all functions are performed correctly, and be able to provide on-the-spot corrections and direction
• Ensure that all site-specific security requirements are being met and followed
• Interact with high-level officials politely and professionally.

• Adequate ability for conversation use, telephone use, and emergency information systems.
• Ability to independently mobilize on all surfaces and situations
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day.
• Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in an emergency.
• Must be able to exercise good judgment in an effort to maintain a safe work environment.

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