Project Operations Analyst

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Position Summary:

The Project Operations Analyst will oversee administration of the Asana platform and deliver actionable insights that strengthen project execution. This role blends system expertise, data analysis, and project management support to ensure teams operate efficiently and leaders have clear visibility into progress and performance.

The position is responsible for configuring projects, optimizing workflows, building reports and dashboards, and partnering with team leaders and process owners to enhance visibility, improve efficiency, and support predictable delivery across teams.

Primary Duties and Responsibilities include but not limited to:

• Partner with the Operations Manager and Director to manage and deliver digital gaming projects, ensuring timely completion and adherence to quality standards.
• Assist in the management of ongoing projects across multiple departments, including Product, Compliance, Marketing, Regulatory, and General Business.
• Clearly and promptly communicate project expectations and requirements to team members, third parties, partners, and stakeholders.
• Lead communications with project stakeholders and manage day-to-day operations of various iGaming products.
• Organize and facilitate departmental and team meetings to ensure efficiency and structure across all functions.
• Configure and maintain advanced Asana features: portfolios, custom fields, rules, automation, and integrations.
• Implement process improvements and automation within Asana and other Digital Gaming platforms to reduce manual work.
• Monitor project health using KPIs (on-time delivery, resource utilization, cycle time).
• Build dashboards and executive reports for leadership using Asana data and BI tools.
• Identify trends, risks, and bottlenecks; recommend corrective actions within Asana
• Develop and maintain relationships across multiple departments within the company.
• Develop comprehensive project plans, business requests, and functional requirements documents.
• Partner with team leads and stakeholders to plan timelines, dependencies, and resource allocation.
• Facilitate intake processes and ensure prioritization aligns with strategic goals.
• Conduct Asana training sessions and create documentation for best practices and scalability.
• Assist stakeholders in documenting processes and creating standard operating procedures (SOPs) related to project flows.
• Continuously monitor and report on the progress of projects and products to all stakeholders.
• Evaluate new Asana features and integrations; lead implementation projects.
• Drive adoption of Asana, standardized templates, and workflows across departments.

Minimum Education and Qualifications:

• Bachelor's degree or equivalent professional experience.
• 2-4 years of experience in an analyst, operations, or PMO-focused role.
• Strong proficiency with Asana, including advanced features, automation, and integrations.
• Solid understanding of core project management principles (e.g., Agile and Waterfall fundamentals).
• Experience with data analysis and reporting using tools such as Excel, Google Sheets, or BI platforms.
• Excellent communication skills with the ability to manage and influence stakeholders effectively.
• Strong analytical and problem-solving abilities with a high attention to detail.
• Proven success in previous roles, with the ability to perform under pressure in a results‑driven environment.
• Exceptional organizational skills and strong interpersonal acumen.
• Consistent adherence to compliance requirements, standard operating procedures, and applicable regulations.
• Ability to translate data into actionable insights to support decision‑making.
• Experience in process optimization and workflow design.
• Demonstrated integrity, professionalism, and a strong work ethic.

Competencies: Incumbent will master the following competencies while in this position:

• Demonstrate the ability to work independently with proactive decision‑making grounded in sound judgment.
• Balance employee needs with organizational priorities and long‑term sustainability.
• Adapt quickly to change and effectively creates, adjusts, and executes plans in a fast‑evolving environment.
• Consistently represents and models the Spirit of Aquai tenets in all interactions.
• Build trust, establish credibility, and positively influence stakeholders across the organization.
• Exhibit strong executive presence, professionalism, and organizational savvy.

Training Requirements:

• Certifications as required by Mohegan
• Mohegan Corporate and departmental policies and procedures
• Appropriate regulations that pertain to Mohegan Information Systems
• Mohegan Digital budget planning and analysis process and procedures
• Understanding of Time and Attendance and Database Management systems

Physical Demands and Work Environment:

• Office work environment
• Must be able to sit in front of a computer screen for extended periods of time
• Must be able to work various shifts and flexible hours
• Must be able to travel; six or more trips per year required

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Digital reserves the right to make changes in the above job description whenever necessary.

Work Shift:

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.