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Promotional Customer Service Representative - Entry-Level

New Catalyst IncorporatedLouisville, KY

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Job Description

Are you outgoing, energetic, and love connecting with people? Launch your career as a Promotional Customer Service Representative and bring events, campaigns, and promotions to life. You’ll represent brands and nonprofit organizations at live events, community activations, and fundraisers—helping raise awareness, engage supporters, and drive results.

No experience? No problem! We provide paid training, mentorship, and full support so you can succeed from day one.

What You’ll Do

As an Entry-Level Promotional Customer Service Representative, you’ll be hands-on in creating impactful experiences:

  • Represent brands or nonprofit clients at events, pop-ups, and promotional campaigns

  • Greet and engage attendees in a professional, friendly, and energetic way

  • Share information about products, programs, and initiatives

  • Assist with event setup, logistics, and smooth execution

  • Track engagement and provide insights to help improve campaigns

  • Collaborate with your team to deliver memorable, high-energy events

Who You Are

This role is ideal for candidates who are:

  • Outgoing, personable, and confident interacting with new people

  • Reliable, coachable, and motivated to learn

  • Comfortable in fast-paced, team-driven environments

  • Passionate about customer service, promotions, and brand marketing

  • 18+ and legally authorized to work in the U.S.

Bonus: Previous experience in retail, customer service, events, or volunteer work is helpful but not required.

What We Offer

  • Paid hands-on training to prepare you for success

  • Full-time schedule with consistent hours

  • Performance-based bonuses and incentives

  • Opportunities for career growth and leadership advancement

  • Experience with brand marketing, community outreach, and promotional campaigns

  • A fun, collaborative, and high-energy team culture

Apply Today

Turn your energy and people skills into a rewarding career. Apply now to join our team as an Entry-Level Promotional Customer Service Representative and gain experience, make an impact, and grow into leadership roles.

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall