Promotional Customer Service Representative – Entry Level
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Job Description
We’re hiring a Promotional Customer Service Representative to support live events, grassroots outreach, and face-to-face marketing initiatives for nonprofit and ethical brand campaigns. Whether you’re looking to start your career or pivot into meaningful work, this is your chance to join a purpose-driven team with hands-on experience and career growth opportunities.
What You’ll Do
As a Promotional Customer Service Representative, you’ll be on the front lines of public-facing campaigns, engaging with the community and creating memorable brand experiences.
Key Responsibilities:
Represent nonprofit and ethical brand campaigns at live events and activations
Answer questions and provide information about campaigns, services, and community initiatives
Assist with event setup, logistics, registration, and promotional material distribution
Collaborate with marketing and outreach teams to ensure seamless event execution
Gather customer feedback, track interactions, and provide improvement suggestions
Troubleshoot challenges with professionalism and a solution-oriented mindset
Deliver friendly, enthusiastic, and professional customer service at every interaction
Who We’re Looking For
We’re seeking energetic, empathetic candidates with strong communication skills. Experience is a plus, but not required.
You’re a great fit if you:
Communicate clearly and confidently, both verbally and in writing
Have a customer-first mindset with a warm, engaging personality
Stay organized and can handle multiple tasks in dynamic environments
Are reliable, proactive, and eager to learn new skills
Thrive in both independent and team-based settings
Are available for weekends and some evening shifts
Are 18+ and legally authorized to work in the U.S.
Preferred (not required):
Experience in customer service, retail, hospitality, or event support
Why Join the Team?
Immediate start with paid training provided
Competitive base pay + weekly performance bonuses
Rapid career growth into leadership, coordination, or account management roles
Flexible scheduling to support work-life balance
Work on mission-driven campaigns with real community impact
Join a collaborative, supportive team that values your success
Gain hands-on experience in customer service, marketing, and event management
Perfect For:
Entry-level job seekers looking for experience in events, outreach, or marketing
Professionals from retail, hospitality, food service, or similar backgrounds seeking meaningful work
Recent graduates or career changers interested in public engagement or nonprofit campaigns
People passionate about community impact, communication, and personal growth
Apply Now – Start Making a DifferenceIf you’re ready to build a career that combines community connection, professional growth, and purpose, we want to hear from you.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
