Psychiatric Medical Assistant Apprentice

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Description

Job Summary

The Medical Assistant/Psychiatric MA-Tech is an essential member of the clinical team, supporting both medical and psychiatric/psychiatrist-directed services in a community health center setting. Primary duties include rooming patients; obtaining and accurately documenting vital signs and intake information; coordinating and scheduling follow-up appointments; administering quality care, immunizations, and basic health education within trained competencies; and providing assistance to the lab and pharmacy as appropriate. This role works closely with all healthcare personnel to maintain an efficient, safe, and patient-centered environment of care.

Willingness to train qualified, motivated candidates.

Requirements

Duties and Responsibilities

The Psychiatric Medical Assistant performs the following duties as assigned:

Key Responsibilities:

• Communicate effectively with patients
• Phone etiquette and customer service
• Schedule patient appointments and check patients in/out
• Obtain and update demographic information
• Intake and rooming patients
• Collect payment for appointments and bad debt
• Obtain and verify patient insurance

Clinical Services:

• Vital signs
• Vision screening
• Positioning and draping patients
• Patient medical history
• Administrating medicine correctly and timely
• Asepsis and infection control
• Assist physician during exams
• Injections
• First Aid
• Exam tray preparations
• EKG's
• CPR/AED
• Bio-hazard/waste and OSHA regulation
• Autoclaving
• Hot/cold packs
• Inventory control.
• Phlebotomy.
• Sterile Techniques.
• Therapeutic Care.
• Administering vaccines via TVFC program

Laboratory:

• Collecting, preparing, and transporting specimens.
• Hematology tests.
• Preforming diagnostic tests such as:
• Urinalysis
• Pregnancy screenings
• Rapid strep, flu and RSV tests

Is familiar with PCMH standards and works as part of the medical team to provide patient centered care.

Knowledge, Skills, and Abilities:

Required:

• Knowledge of basic principles of health promotion, prevention, and motivation.
• Knowledge of protocols in general and an ability to quickly gain specific knowledge of the Center's current operational protocols.
• Knowledge of medical terminology and appropriate abbreviations.
• Demonstrates knowledge of the Texas Nursing Practice Act.
• Ability to read and comprehend medical instructions, short correspondence, and memos.
• Ability to document, with clarity, all information relevant to a patient's needs.
• Ability to effectively present information in small group situations to patients, center staff, and the general public.
• Ability to prepare statistical and administrative reports.
• Ability to work cooperatively with community agency personnel to coordinate services for patients.
• Ability to use a glucometer and interpret the results.
• Ability to use office equipment including, but not limited to, computers, fax machines, telephones, and copiers.
• Ability to prioritize and allocate resources.
• Travel between service area clinics
• All other duties as assigned

Credentials and Experience

Required:

• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification

Preferred:

• One (1) year of medical training
• Certified Medial Assistant

Special Requirements:

The employee must be able to lift and / or move more than 50 pounds. The employee frequently is required to reach with hands and arms. Requires walking, sitting, standing and stretching for extensive periods of time. The employee must be able to work under stressful conditions or work irregular hours. Requires full range of body motion, including handling and lifting patients, manual and finger dexterity, and hand-eye coordination. Requires occasional exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.