PT Office Floater

PT Insurance Verifier Responsibilities:

• Verify insurance for assigned physical therapy clinics at TOC
• Answer all incoming calls
• Ability to communicate professionally, both oral and written for clear, legible messages
• Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
• Schedule appointment
• Highly motivated with the ability to work under pressure
• Positive, teamwork attitude
• Assist with any other task assigned
• This position will require you to spend extensive amounts of time on the phone with insurance companies
• Work directly with insurance companies
• Update patient’s insurance coverage
• Call patients to reschedule appointments if needed
• Knowledge of data entry and excel a plus

PT Call Center Responsibilities:

• Place outgoing calls to patients to set up physical therapy appointments
• Answer all incoming phone calls to the call center
• Ability to communicate professionally, both oral and written for clear, legible messages
• Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers
• Schedule appointments for all physical therapy clinics at TOC
• Highly motivated with the ability to work under pressure
• Positive, teamwork attitude
• Assist with any other task assigned
• This position will require you to spend extensive amounts of time on the phone with patient
• Strong customer service skills and problem solving
• Knowledge of data entry and excel a plus

PT Scheduler Responsibilities:

• Registration of patient demographics
• Scheduling patients in person and via telephone
• Scan all documents associated with registration completion into patient charts in Systemedx
• Verifying insurance eligibility
• Proficiency in operating system; Systemedx
• Collecting Payments, maintaining petty cash drawer, making bank deposit
• Must have the motivation to work under pressure
• Must possess pleasant, friendly demeanor
• Possess the ability to communicate effectively and professionally with patients, physicians, and co-workers
• Positive, 'teamwork" attitude
• Any other tasks as assigned
• Knowledge of data entry and excel
• Must be able to use arms, hands and fingers skillfully
• Must be agile and able to work efficiently in space limited areas
• Consistently work at a productive pace
• Must readily adapt to frequent schedule changes

Must also possess:

• Ability to work under pressure and meet deadlines
• Outstanding organizational, verbal and writing skills
• Independent and highly motivated
• Initiative and self-discipline
• Proven positive, "teamwork" attitude in work history

Physical Demands:

• Must be able to use arms, hands, and fingers skillfully
• Frequent use of forceful exertion during treatment
• Frequent moving, pushing, pulling of heavy patients and/or equipment
• Constant standing and walking
• Must be agile and able to work efficiently in space limited areas
• Consistently work at a productive pace
• Must readily adapt to frequent treatment schedule changes

To apply please visit: https://www.visittoc.com/about-us/careers/