Publishing Product Engineer I - ArcGIS Enterprise

Overview

At Esri, our users come first. With thousands of customers and millions of users worldwide, we want your help building the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art mapping and analytics capability.

Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time. As a product engineer on the team, you will work with a diverse cross-functional global team in an innovative and collaborative environment to drive new features and functionality from conception to release. You’ll help design and test the innovative capabilities that allow sharing of GIS data from desktop to beyond. This includes enhancing existing capabilities, such as sharing interactive maps or 3D building layers, and designing future capabilities that empower others to reach new audiences. You will work with a diverse group of engineers and developers to expand the power of web GIS.

Responsibilities

• Collaborate with product engineers and development engineers on software project teams to build new ArcGIS Enterprise software releases
• Develop automated tests that ensure the quality and functionality of the software; contribute to the maintenance and monitoring of the test suite
• Troubleshoot issues in current and past software releases
• Work with users and industry experts to identify primary use cases and workflows
• Support customers by troubleshooting and triaging reported issues
• Assist with implementation design for server backend and/or UI development
• Review and analyze automated test results, report status on software quality and stability, and certify software quality
• Troubleshoot and triage customer issues
• Share workflows in help topics, blog articles, presentations, tutorials, and samples

Requirements

• 1+ years of professional experience in a similar engineering environment
• Experience applying analytical problem-solving skills to deliver innovative and effective solutions
• Proven ability to analyze complex challenges and develop actionable strategies
• Exceptional time management and organizational skills to meet deadlines without compromising quality
• Thrives in highly collaborative, team-oriented environments while contributing individual expertise
• Clear, concise, and impactful written and verbal communication skills
• Self-motivated with a strong commitment to delivering high-quality results
• Bachelor’s in Computer Science, Engineering, Geography, or a related field

Recommended Qualifications

• Knowledge of web formats and technologies including JSON, REST, SOAP, and JavaScript
• Skilled in working with relational database management systems such as Oracle, SQL Server, and PostgreSQL
• Hands-on experience with software testing and test frameworks such as JUnit
• Familiar with ArcGIS Enterprise, ArcGIS Online, and other geospatial technologies

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