QA Lead, Retail
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Job Description
Job Title: QA Lead, RetailLocation: New York, NYEmployment Type: Contract
About Us
DMV IT Service LLC, founded in 2020, is a trusted IT consulting firm specializing in IT infrastructure optimization, cybersecurity, networking, and staffing solutions. We partner with clients to achieve technology goals through expert guidance, workforce support, and innovative solutions. With a client-focused approach, we also provide online training and job placements, ensuring long-term IT success.
Job Purpose
The core purpose of this role is to lead quality assurance activities for retail technology solutions, ensuring that in-store systems and applications function reliably, efficiently, and in alignment with retail operational needs. This position includes oversight of testing strategies, hands-on validation, defect management, and guidance for QA team members working on retail-focused initiatives.
Requirements
Key Responsibilities
- Retail QA Strategy: Develop and execute comprehensive test strategies covering functional, integration, usability, and performance aspects of retail systems.
- Testing Leadership: Lead testing for new software releases, hardware rollouts, system updates, and various in-store applications.
- Requirement Analysis: Partner with operations, product teams, and developers to understand workflows and translate them into clear, actionable test cases.
- Defect Management: Manage the full defect lifecycle, including reporting, triage, prioritization, and follow-up until resolution.
- Compliance & Standards: Ensure testing processes align with retail industry expectations and internal quality guidelines.
- Team Leadership: Provide direction, mentoring, and support to QA engineers involved in retail projects.
- Process Optimization: Recommend and implement improvements to QA practices, tools, and methodologies for retail systems.
Required Skills & Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
- 10+ years of experience in Quality Assurance, with strong exposure to retail technologies.
- Hands-on experience testing POS systems, inventory tools, or other core retail applications.
- Understanding of retail workflows and operational challenges in store environments.
- Familiarity with testing methodologies such as Agile and Waterfall, along with common test management tools.
- Strong analytical abilities, problem-solving skills, and clear communication across cross-functional teams.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.