QC Lab Support

It's fun to work in a company where people truly believe in what they are doing!

Essential Duties and Responsibilities:

• The QC Lab Support role is fundamental to the successful, compliant operation of the QC Lab, ensuring technicians have the materials and environment needed for accurate testing.
• Central responsibility for preparing, labeling, and quality documentation of all microbiological media, buffers, and cleaning solutions. This includes accurate weighing, pH adjustment, autoclaving, and log entries.
• Responsible for daily lab cleaning and managing waste streams (regular, chemical, solid biohazard, and liquid biohazard).
• Strict adherence to Good Documentation Practices (GDP), Good Laboratory Practices (GLP), and Aseptic Technique to maintain the integrity of the BSL-2 lab environment.
• Perform daily temperature logging for critical equipment (incubators, refrigerators, freezers), assist with routine preventative maintenance (PM) tasks, perform pH meter calibration, and operate/document use of the autoclave and glassware dishwasher.
• Assist other technicians with basic tasks, submit IT and Facilities support requests, and serve as a designated trainer for new hires on Lab Support core duties.

Skills and Competencies:

• Attention to Detail & Documentation: Exhibits strong attention to detail to ensure accurate log entries, clear labeling, and compliance with GDP standards.
• Technical & Foundational Skills: Demonstrates a willingness to learn and execute fundamental laboratory support techniques, including aseptic practices, weighing materials, operating autoclaves/dishwashers, and managing waste.
• Communication & Collaboration: Communicates clearly and effectively to coordinate lab supply needs and report immediate safety or quality concerns to the Supervisor or Manager.
• Performance & Accountability: Highly dependable, consistently follows instructions and established procedures (SOPs), and takes responsibility for maintaining the lab's operational readiness.
• Cultural Fit: Demonstrates and lives Neogen's Pillars of Trust (Openness, Honesty, Credibility, Respect, and Service) in all actions and behaviors. Understands their role and how it contributes to the organization's success.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High School Diploma/GED is required.
• No prior experience is required as this is an entry-level position. Prior laboratory or commercial experience with material preparation, cleaning, or precise documentation is preferred.

Language Skills:

• Ability to read and comprehend documents such as safety rules, work instructions, and Standard Operating Procedures (SOPs) in English.
• Ability to clearly and legibly record data and initials on logs and forms, which is critical for GDP compliance.
• Ability to communicate clearly (orally and written) with team members and management.

Mathematical Skills:

• Ability to perform basic arithmetic (addition, subtraction, multiplication, division) for accurate weighing and dilution calculations when preparing media and cleaning solutions.

Computer Skills:

• Basic knowledge of computers and operating systems, including the ability to effectively communicate electronically and use portals for submitting support requests (IT, Facilities, Media).
• Knowledge and experience with Microsoft Office Suite (Word, Excel) is preferred but not required.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to see, talk, or hear.
• Frequently required to stand, walk, and sit, especially when performing lab maintenance and preparation tasks.
• Occasionally required to use hands to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 25 pounds, such as media bottles or equipment.
• Employee must pass a standardized color deficiency test with a score of > 80%.

Work Environment:

• Laboratory environment with potential exposure to moving mechanical parts and fumes or airborne particles.
• Frequently exposed to biological agents and potentially pathogenic microorganisms.
• Occasionally exposed to toxic or caustic agents used in laboratory procedures.
• The noise level in the work environment is usually quiet to moderate, with occasional louder noises from equipment like autoclaves.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world's food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there - and you can be too.