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Quality, Safety, and Experience Specialist - Joint Venture

L.E. Cox Medical CentersSpringfield, Missouri

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Job Description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1767 Joint Ventures

Scheduled Weekly Hours:

40

Hours:

8:00AM - 4:30PM; Monday - Friday

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.
  • Named one of America’s Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.
  • Healthcare Innovation'sTop Companies to Work for in Healthcare in 2025.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

Provides leadership and direction in the form of coaching, training, and facilitation of unit and department level strategies for Patient Safety, Clinical Quality, and Patient Experience. Uses data, including patient/family feedback to inform decision-making and ensures patients receive safe and high-quality care. Serves as an expert in safety concepts and tools as well as improvement science and facilitation methods.Additional Information About the Position for Qualified Candidates$1.00 Certification pay$1.00 BSN pay

Education

  • Required: Bachelor’s degree in nursing

Experience

  • Required: 2 years’ experience as an RN

Skills

  • Safety, quality, and patient experience data analysis
  • Event investigation and causal analysis
  • Patient safety and infection prevention expertise
  • Coaching and collaboration with clinical and leadership teams
  • Regulatory compliance and quality improvement

Licensure/Certification/Registration:

  • Required: RN license active in the state of Missouri 
  • Preferred: IHI Basic Certification in Quality & Safety; CPPS (Certified Professional in Patient Safety)

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