Quality Initiatives Project Manager

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

Job Description:

The Job

The Project Manager for the Star Quality Team plays a critical role in advancing SCAN's mission to deliver high quality, equitable, and cost-effective care to our members. This individual will lead cross functional projects that improve provider/network quality performance, drive both clinical and operational quality and/or population health programs and align network operations with strategic clinical goals. 

Position supports the Star Clinical Quality Team, Network Quality and HealthCare Informatics in activities related to project management, quality improvement, and measure performance reporting.

You Will

Facilitate workgroups, meetings, and presentations with committees, departments and workgroup meetings to support strategic planning, business case development, and change management efforts tied to clinical innovation & network transformation 

Support the design, implementation, and results of both internal and network quality initiatives such as incentive programs, performance improvement plans, and quality reporting 

Track, maintain performance metrics and key performance indicators (KPI) related to network quality (HEDIS, STARS, CAHPS, utilization trends and use insights to drive continuous improvement 

Identify opportunities, actionable insights, barriers & risks of STAR quality programs or interventions while providing recommendations related to Star Quality interventions and programs (HEDIS gaps in care, pharmacy, transitions of care, care coordination and member experience).

Collaborate with internal stakeholders (e.g. analytics, network, care management, pharmacy) and external stakeholders (e.g. providers, and health systems) Develop & maintain detailed project plans, status reports, issue/risk logs, and documentation to ensure transparency & accountability both internally & externally 

Support the development of member and provider educational materials to support performance on key quality measures

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN’s Vision and Goals. 

Other duties as assigned.

Your Qualifications

Bachelor's Degree or equivalent experience preferred.

PMP preferred.

3+ years’ experience in Health Care / Managed Care or related field required.

3+ years’ experience in Project Management required. 5+ years’ experience in Project Management preferred.

Leadership- Skilled to develops others

Problem Solving- Good problem-solving skills 

Communication- Good communication and interpersonal skills

Demonstrated flexibility, ability to multi-task and facilitate cross functional teams.

Strong analytical, critical thinking and problem-solving skills.

Ability to demonstrate leadership capabilities.

Strong interpersonal skills.

Strong verbal and written skills with the ability to express ideas in a clear and organized manner.Strong organizational and time management skills to efficiently handle multiple projects with changing priorities.

Advanced / expert skills with MS Project. Familiar with Visio.

What's in it for you?

• Base salary range: $92,400 to $133,671 per year

• Internal title- Project Manager

• Work Mode- Mostly Remote

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday

• Excellent 401(k) Retirement Saving Plan with employer match and contribution

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)