Quality Performance And Improvement Nurse | Full Time- 36 Hours - Day

Summary

Under the direction of the Quality Manager & Patient Safety Officer, this role shares accountability for quality and safety system outcomes with Service Line/Value Stream (SL/VS) leadership teams by performing data surveillance and analysis and leading quality & safety improvement initiatives aligned with System and SL/VS leaders' quality goals. This role also promotes workforce and Medical Staff engagement in culture of safety behaviors and continuous improvement work.

Education

BSN Required.

Certification, Registration & Licensure

Current valid New Hampshire Board of Nursing Registered Nurse License required.

Certification or equivalent clinical experience in Service Line/Value Stream specialty desired

CPPS or comparable certification which incorporates safety and process improvement skills and knowledge desired.

Experience

• At least five years of experience in a clinical role

• Specialty certification or equivalent clinical experience in SL/VS specialty desired

• CPPS or comparable certification in safety and process improvement

• Project Management

• Proficient data analytics and visualization skills

• Well respected by leadership and associates

• Able to influence cross-functional site leadership

• Demonstrated experience in successfully facilitating group interaction, process dynamics, and improvement strategies

• Hands-on approach

• Excellent written and verbal communication skills

• Advanced computer proficiency in Excel, Word and PowerPoint

• Flexible and adaptable to changing roles and priorities

• Experience in ambulatory care is not required but helpful.

Responsibilities

• Promote a safe culture which encourages multidisciplinary collaboration about quality.

• Utilize clinical knowledge and data analytics to identify opportunities to improve (re)design systems to attain safe, timely, effective, efficient, equitable and patient centered care.

• Lead, facilitate, manage, and provide project management support to cross-functional teams charged with key quality and safety performance improvement initiatives at local, Service Line/Value Stream and system levels.

• Manage peer review processes in accordance with regulatory and Medical Staff guidelines.

• Support service line/value stream compliance with regulatory, registry, and internal quality data collection and submission requirements for the Quality Performance and Patient Safety Department.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to perform activities that require fine motor skills. The employee is frequently required to sit, and speak. The employee is occasionally required to bend, do repetitive motion, hear, reach, squat, and walk.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is occasionally exposed to airborne pathogens, radiation, toxic or caustic chemicals, and variable weather conditions.

The noise level in the work environment is usually moderate.