Receiving Clerk (Full Time), The Ben Hotel, Autograph Collection

Job Title: Receiving Clerk

Location: The Ben, West Palm Beach, Autograph Collection

Department: Finance / Purchasing

Reports To: Director of Finance / Purchasing Manager

Position Type: Full-Time

About The Ben Hotel

The Ben, West Palm Beach, is part of Marriott's Autograph Collection-a curated group of independent hotels celebrated for their unique character and exceptional guest experiences. Inspired by Byrd "Birdie" Dewey and her famed Ben Trovato Estate, The Ben blends sophistication with storytelling. Overlooking the Palm Harbor Marina, our luxury property offers stylish accommodations, Proper Grit, our whisky and supper club-inspired restaurant, and Spruzzo Rooftop Restaurant & Bar, downtown's only water-facing rooftop lounge featuring Mediterranean-inspired tapas, small bites, and unforgettable views of the Intracoastal Waterway and Palm Beach Island. Guests enjoy bespoke service, versatile event spaces, and elevated amenities, all designed to embody our tagline: "Exactly Like Nothing Else."

Position Overview

At The Ben, excellence extends beyond the guest experience-it begins behind the scenes. As Receiving Clerk, you are the gatekeeper of quality and consistency, ensuring that every delivery to the hotel meets our standards of accuracy, freshness, and timeliness. From inspecting shipments to organizing storerooms, you play a vital role in supporting our culinary, housekeeping, and operational teams. Your keen eye for detail, organization, and integrity ensures smooth supply chain operations that allow our associates to focus on delivering flawless luxury service to our guests.

Responsibilities

• Receive, inspect, and verify all incoming shipments against purchase orders and invoices.

• Ensure deliveries meet hotel standards for quality, quantity, and condition.

• Accurately log and process deliveries into the hotel's inventory system.

• Organize and maintain storerooms, freezers, and storage areas for cleanliness and efficiency.

• Distribute received items to appropriate departments in a timely manner.

• Communicate discrepancies, damages, or shortages to the Purchasing Manager or Director of Finance.

• Coordinate returns, exchanges, and credit requests with vendors when necessary.

• Maintain accurate inventory records and assist with periodic inventory counts.

• Ensure compliance with health, safety, and sanitation standards for all stored items.

• Work collaboratively with Culinary, Housekeeping, and Engineering to support departmental needs.

• Uphold professional appearance and demeanor, reflecting the luxury standards of The Ben.

Qualifications

• Previous experience in receiving, purchasing, or storeroom operations preferred; hospitality experience a plus.

• Strong attention to detail, organizational skills, and accuracy.

• Ability to safely lift and move up to 50 lbs. and stand/walk for extended periods.

• Proficient in basic computer skills and inventory systems.

• Strong communication and teamwork skills.

• Flexible schedule, including weekends and holidays as needed.

Core Competencies

• Accuracy & Attention to Detail

• Organization & Time Management

• Communication & Collaboration

• Integrity & Dependability

• Service-Oriented Mindset

Why Join The Ben Hotel & Concord Hospitality?

At Concord Hospitality, we believe in putting Associates First. As part of The Ben's team, you'll enjoy:

• Competitive wages

• Medical, dental, vision, life, and disability insurance

• 401(k) with company match

• Tuition assistance

• Discounted hotel stays

• Career development and training opportunities

Our culture is built on our Five Cornerstones: Quality, Integrity, Community, Profitability, and FUN. When you join The Ben, you join a family that values both your growth and your contribution.

"We Are The Ben!"