Reconciliation Specialist (Food Broker)
Affinity GroupHanover, MD
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Job Description
We are seeking a detail-oriented Reconciliation Specialist to support multiple Affinity Group markets and represent the company in an ethical and professional manner consistent with our Core Values. This position is responsible for ensuring accurate, timely, and complete reconciliation of commission payments. You will need to be able to easily navigate multiple system platforms and analyze data from multiple sources. Clear and concise communication, both internally and externally with clients, is necessary. This role works collaboratively with other departments to achieve monthly, trimester, and yearly department and company goals. This is a remote position that will report to the Director of Finance.Who We Are:Great Place to Work Certified| Your Bridge to Success|Why Our People Love Affinity GroupAffinity Group is one of the fastest-growing food sales and marketing agencies, with a national presence throughout North America and Canada. We represent some of the most recognizable and well-regarded food brands in the industry. Perks & Benefits:
- Health, vision, and dental insurance
- Life insurance and disability benefits
- 401(k) retirement plan
- Paid time off and company holidays
- Accurate & Timely Reconciliations
- Triage department emails.
- Ensure accurate and complete reconciliation of commission payments.
- Accurately input data into the order management system.
- Change status of payments on deposit site as progress advances on each payment to completion.
- Recalculate commission on existing orders when necessary.
- Notify appropriate Affinity managers of commission issues and challenges.
- Work collaboratively with others to achieve monthly departmental goals.
- Ensure Database Accuracy
- Correct incorrect commission rates and/or overrides identified during reconciliation.
- Ensure non-commissionable items and overrides are accurate.
- Decrease Open Receivables
- Process accounts receivable reports after completing reconciliation and verify accuracy.
- Follow up on unanswered AR requests according to department guidelines.
- Process Improvements & Support
- Work with peers to identify constant and never-ending improvement with established processes through root cause analysis.
- Support resolution for both external and internal customers.
- Establish and maintain proactive communication and rapport with both external and internal customers.
- Monthly Reporting
- Track process improvement status.
- Record recovered commission dollars due to sales and reconciliation collaboration.
- Analize & Audit Commission
- Notify manager and client leads to possible errors by comparing month over month and year over year commission details.
- Compare commission reporting with contracts to verify rate accuracy and distributor inclusion.
- Assist client leads in researching sales verse commission discrepancies.
- Education & Training
- Stay up to date on system functionality.
- Share knowledge with peers and assist/train them on reconciliation tasks and the use of the order management database and additional applications as needed.
- Other duties as assigned by supervisor.
- Typical schedule: Monday – Friday, 8am – 5pm.
- Remote position
- 2+ years of experience in navigating multiple technology platforms
- 2+ years of experience in the following: Adobe Pro, SharePoint, O365
- Proficiency in Excel
- 4-year degree from an accredited college in applicable field of study -- and/or -- 5+ years experience within the Foodservice Industry
- 2+ years experience in reconciliation work preferably within the Foodservice Industry
- Advanced knowledge of Microsoft Excel
- Detail-oriented
- Ability to multi-task, prioritize tasks, and achieve time-sensitive deadlines
- Flexible and able to manage adversity
- Self-motivating and results-oriented
- Responsible and reliable
- Organized
- Team player
- Strong communication skills
- Continuous learner
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
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