Position Description Summary
Recreation and Aquatics Interns are responsible for the safe and successful operation of the pool deck and aquatics facilities. This is a spring semester internship. Housing is available at a weekly cost.
Role & Responsibilities
Conduct pre-season inventory of recreation, pool, and activities supplies; assist with ordering. Assist in planning, scheduling, and preparation for spring programs and summer launch. Support spring events (set-up, coordination, member engagement – Easter Party, Mother's Day Tea, Music Bingo, Murder Mystery Dinner). Assist with pool operations, supervision of seasonal staff, and coverage of hours. Serve as acting supervisor in the absence of the Recreation Director. Create a memorable experience for all Members and guests while consistently providing excellent customer service. Provide immediate attention to all Members and guests upon arrival/check-in and assist with any requests. Refer to each Member by name when possible, to enhance the Member experience. Enforce all Club rules and policies in and around the aquatics area. Respond to emergencies appropriately. Facilitate recreation activities and contribute feedback on activity success and Member engagement. Maintain knowledge of Club events, promotions, and general activities. Maintain the cleanliness of the aquatics area according to Club standards. Promote a fun and relaxing atmosphere, responding to requests in a timely and professional manner. Project an upbeat and positive attitude with strong work ethic. Advise management of Member or guest complaints promptly. Complete all opening, side, and closing duties as assigned. Adhere to all state and local laws, as well as health and sanitation codes and guidelines. Be detail-oriented, able to prioritize in a fast-paced environment, and contribute to a strong team dynamic. Operate within all established Club guidelines, policies, standards, and procedures. Maintain responsibility for issued uniforms and wear appropriate uniform while on duty. Qualifications & Education Requirements
Strong analytical skills, attention to detail, creativity, and motivation. Ability to communicate effectively and professionally. Willingness to learn and take instruction. Dependable, prompt, and team-oriented. Positive attitude and solid work ethic. Country or private club experience preferred. Other Accountabilities
Employees may be asked to perform various duties to support the team environment due to the fluctuating demands of Club operations. Adhere to all company standards of operations, policies, procedures, manuals, memos, and instructions. Working Conditions
• Outdoors, on the pool deck, in varying weather conditions
