Refurbishment Specialist
$17 - $18 / hour
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Job Description
VIVO is a U.S. based company that designs, manufactures, and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts, TV carts, projector screens and mounts, height-adjustable desks, stand to sit desk mounts, computer cases, network cable and other miscellaneous categories. www.vivo-us.com
VIVO offers a robus benefits package including free health insurance for employees, a generous paid time off package and a fun and dynamic work culture.
Hours for this position are Monday- Friday 8 am- 5 pm
The Refurbishment Specialist will be responsible for the following duties:
1. UPS/FedEx/Amazon returns
Complete RMA for returned product
Address incorrect returns or other received items
Process returns in timely fashion with quality completion by 12 pm daily
Communicate return challenges to Supervisor or Customer Service Representative
2. Refurbishments
Process returned products for refurbishment and resell
Repair/Rebox defective or broken returned products
Scrap product deemed unusable
3. Quality Control Repairs
Assist with Quality defect repairs
Complete Recall repairs
Collaborate with Logistics/Shipping/Inventory to prioritize the fixing of issues
Identify and carry out the most efficient process for each repair
Track all information related to each repair
Log repair times
4. Other Duties
Backup FedEx and UPS Unloader- Returns
Assist with containers as needed unloading and stacking boxes
Maintain a clean and safe work area
Occasional assisting with organization of parts or pulling parts for customer orders
Other projects as assigned
Job Type: Full-time
Salary: From $17.00 - $18.00 per hour plus productivity bonuses
Benefits:
- Free Health insurance for employees
- Dental insurance
- Vision insurance
- Paid time off
- Referral program
- 401K Retirement plan
- Anniversary bonus plan
- Work hard/play hard culture
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.