Regional Operations Manager
$75,000 - $90,000 / year
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Job Description
ABOUT US
Indie Campers is the leading campervan marketplace, on a mission to make road trips accessible to everyone. With a fully digital booking experience and a customer-first approach, we've hosted 300,000+ travellers from 170+ countries and delivered over 1M+ nights on the road.
We offer short-term RV rentals, long-term subscriptions, and the option to buy one of our campervans. We're a fast-growing, tech-driven company looking for top talent to help build the future of road travel.
THE ROLE
We're looking for a Branch & Regional Operations Manager (BROM) to lead operations across a cluster of depots. You'll ensure high service standards, strong fleet performance, and consistent execution of SOPs, while coaching Depot Leaders and driving operational excellence. This role reports directly to the Regional Director.
WHAT WILL YOU WORK ON?
Lead and coach Depot Leaders across multiple locations
Drive operational performance and customer satisfaction
Ensure SOP compliance and service consistency
Monitor KPIs and implement improvement actions
Oversee P&L, budgeting, and cost control
Collaborate closely with Central Ops, Finance, and HR
Travel frequently (up to 75%) to support depot teams
WHO ARE WE LOOKING FOR?
- 7-10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality)
- 3-5 years in team leadership roles managing multiple locations or high-volume depots
- Proven ability to manage depot financials, including budgeting, cost control, and supplier relationships
- Strong communication skills and fluency in English (and local language if applicable)
- A valid driver's license and willingness to drive campervans
- A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments
- Availability to work on weekends and holidays as needed
- Interest in our product and willingness to learn the technical details of campervans
Bonus points for:
Fleet management or vehicle maintenance experience
Process improvement + digital tools knowledge
Training, workforce planning, or team development experience
THE INDIE COMMITMENT!
A fast-growing, dynamic environment where you make an impact
Career growth in Field Ops + potential moves to Lisbon, Mexico City, or Manila
Continuous training and coaching
$75000 to $90000 yearly, a % of the net profit of your branches, with performance and referral bonuses
Free road trips across Europe, North America, and Oceania
Are you ready to Go Indie?
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.