Regional Safety Intervention Manager

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.

• BCBS HMO, PPO, and PPO Select Plans

• BCBS Dental

• BCBS Vision

• Paid Time Off:

• 3-weeks paid vacation and 1-week of personal time

• 12 accrued sick days per year

• 10 paid holidays, including Juneteenth

• PTO Exchange allows employees to turn unused PTO into liquid assets

• 401k program with up to 5% employer match after 90 days

• Employer-paid basic life insurance valued at one times the annual salary

• Voluntary Life and AD&D, and Short-term and Long-term disability

• Pre-tax commuter and parking benefit account

• Flexible Spending Accounts for healthcare and dependent care

• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF

• Employee Assistance Program with 5 employer-paid counseling sessions

• 50% off at Brown Elephant Resale Shops and discounts at local businesses

SALARY: The salary range for this position is $75,000 - $93,000 based on experience & certifications

POSITION SUMMARY: Reporting to the Director of Safety, the Regional Safety Intervention Manager directs and implements safety protocols, leads emergency preparedness and incident response efforts, and strengthens safety infrastructure across physical, programmatic, and technological domains. Working in alignment with agency-wide policies and procedures, the Regional Safety Intervention Manager supports organizational resilience, ensures regulatory compliance, and provides strong operational leadership in response to safety incidents and emergencies. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health as well as supports culture enhancement and management efforts.

PRINCIPLE DUTIES AND ACCOUNTABILITIES

• Provides direct oversight for Safety Coordinators including coaching, scheduling, performance management, and shift coverage.
• Improves the agency's safety infrastructure across physical environments, programmatic standards, and software systems.
• Supports the development and implementation of all HBH-wide emergency drills and safety protocols, including but not limited to active threat, fire, weather, medical, and evacuation drills
• Conducts high-level safety investigations, including incident reviews, staff interviews, and documentation in accordance with policy and applicable laws
• Responds to escalated incidents, coordinate interventions, and provide on-site leadership during critical situations.
• Communicates regularly with site leadership and relevant departments to share safety updates, risk trends, and operational concerns.
• Maintains familiarity with and enforce agency-wide Standard Operating Procedures (SOPs), policies, and practices related to safety and security.
• Supports the Director of Safety with internal audits, access control systems, and integration of safety data into the Risk Management System (RMS).
• Performs regular site walkthroughs to assess risk, verify compliance, and reinforce expectations regarding client and staff safety
• Mentors new staff and delivers targeted training on safety procedures, workplace violence prevention, and regulatory standards
• Collaborates with HR, Facilities, Legal, and Compliance teams as appropriate in cases involving employee or patient-related concerns
• Cultivates external relationships with community safety partners, local law enforcement, and emergency response providers as appropriate
• Performs related work and other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Criminal Justice, Public Safety, Emergency Management, or a related field, required.
• Five (5) years of prior supervisory experience in safety, security or law enforcement, required.
• Crisis Prevention Institute (CPI) and Cardiopulmonary Resuscitation (CPR) certification, preferred.
• Certified Protection Professional (CPP), Certified Safety Professional (CSP), and/or Certified Healthcare Protection Administrator (CHPA) certification, preferred.

KNOWLEDGE, SKILLS, ABILITIES (K/S/A)

• Ability to maintain highly confidential information.
• Functional and proficient knowledge and practice of various models of integrated care.
• Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender.
• Knowledge of health disparities, substance use and domestic violence issues, especially within LGBTQ community.
• Demonstrated self-awareness, in terms of understanding their own culture, identity, biases, prejudices, power, privilege and stereotypes.
• Ability to document effectively in an electronic health record environment.
• Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ) and HIV positive patients.

ADA SPECIFICATIONS

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephone and other office equipment.
• Requires ability to sit for an extended period of time.
• Requires ability to periodically travel across sites.

EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.