Remote - Entry Level Customer Service
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Job Description
Design a Career That Fits Your Life
We work exclusively with members of unions, credit unions, and associations across North America, helping families secure supplemental benefits they’ve personally requested. This means:
No cold calling
No door-to-door sales
Only meaningful conversations with people who want to hear from you
This is a career path offering independence, growth, and impact.
What You’ll Do
Meet with members virtually (via Zoom/phone) to discuss their benefit options
Present available programs clearly and professionally
Recommend tailored solutions that fit each family’s needs
Complete applications and ensure accurate documentation
Provide ongoing support, service, and follow-up
Grow your career through continuous training and leadership development
What You Bring
Strong communication and people skills
Comfort with basic computer tools and online platforms
Self-motivation, accountability, and organization
Ability to manage your own schedule and achieve consistent results
Positive, professional attitude with a willingness to learn
Must pass a routine background check
Legally authorized to work in the U.S. or Canada
What We Offer
Complete training & mentorship — no experience needed
Weekly pay + performance bonuses
Clear advancement path into leadership roles
Flexible scheduling & 100% remote work
Company benefits package (health, life, etc.)
Annual incentive trips for top performers (Bahamas, Cancun, Las Vegas, and more)
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.