Residential Efficiency Program Coordinator I

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Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

9425 GRU - Energy And Business Services

Salary Range Minimum:

$19.13

Salary Range Maximum:

$28.98

Closing Date:

09/24/2025

Job Details:

Join Gainesville Regional Utilities (GRU) as a Residential Efficiency Program Coordinator I. This entry-level para-professional role blends technical assessments with customer engagement, offering the opportunity to support our community's conservation and sustainability goals.

In this role, you will conduct in-home energy and water assessments, evaluate conditions for efficiency and safety, and provide clear, actionable recommendations that connect customers to GRU's programs and resources. A successful candidate will demonstrate strong customer service skills, the ability to build rapport with diverse households (including in challenging situations), and the professionalism to communicate technical findings in a way customers can easily understand.

Attention to detail, safety awareness, and sound judgment in the field are essential. Ideal candidates may come from backgrounds in building science, weatherization, sustainability, or housing programs. Those with technical knowledge who are eager to apply their skills in a customer-facing, educational capacity, as well as candidates from customer service or teaching roles with the ability to learn technical concepts, are encouraged to apply.

Job Description:

SUMMARY

Entry level para-professional and technical work promoting natural gas, energy and water conservation in the residential customer sector.

Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its emphasis on conservation surveys and inspections.

EXAMPLES OF WORK*

• This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

Performs residential energy surveys by inspecting the envelope of the building, including windows and doors, attic insulation, ventilation and duct work, and heating and cooling systems.

Provides information to homeowners pertaining to the energy survey, including conservation measures.

Makes recommendations based on findings and answers questions.

Researches and makes recommendations on customer high bill complaints.

Inspects conservation measures installed by customers and contractors to insure compliance with program standards.

Attends work on continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor degree from an accredited college or university with major course work in science, math, engineering or related field;

or an Associate degree from an accredited college or university with major course work in science, math, engineering or related field; and two (2) years of experience in utility work and public relations that include energy management or engineering disciplines related to energy and/or water;

or a high school degree or possession of an acceptable equivalency diploma and four (4) years of experience in utility work and public relations that include energy management or engineering disciplines related to energy and/or water.

CERTIFICATIONS OR LICENSES

Licenses

Valid driver license required upon appointment. Valid Florida Driver License required within 30 days of start date and at all time while employed in this classification.

Certifications

None.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of energy auditing and energy efficiency processes, practices and procedures.

Knowledge of related equipment and HVAC systems.

Knowledge of computers and relevant software.

Knowledge of functions and operations involved in general building structures and lighting, heating, and air conditioning systems.

Skill in performance of energy surveys of residential structures.

Ability to keep records and prepare reports.

Ability to use math and to perform computations and calculations.

Ability to communicate effectively, both orally and written.

Ability to work effectively with co-workers and the general public.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.

PHYSICAL REQUIREMENTS

Work may require physical strength and agility.

WORK ENVIRONMENT

Work may require performance of tasks outdoors under varying climatic conditions.

Work may require performance of tasks in extreme heat, confined areas and high places.

Work may require using ladders.

Note:

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.

All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.

Veterans' Preference

Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.

If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.