Residential HVAC Service Technician
SST DirectPhoenixville, PA
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Job Description
DIRECT HIRE: A fantastic position for an experienced Residential HVAC Service Technician to join a growing company. The Service Technician is responsible for performing service, repair, and/or propose replacement of warm air furnaces, air conditioners, Heat Pumps, duct distribution systems, boilers, water heaters, related piping and electrical.Pay Range: $25hr - $50hrBenefits: Medical, dental, vision, PTO, 401KRole & Responsibilities:
- Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations
- Troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly
- Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site
- Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
- Have customers sign necessary paperwork and collect payments as directed
- Service and start up equipment and adjust to the manufacturers and job specifications
- Regularly review and monitor progress against goals and seek assistance as needed
- Communicate effectively with associates, superiors, vendors, and customers
- Ask and obtain customer referrals and web recommendations
- Possess superior interpersonal skills
- Must be able to accurately list/order materials and supplies
- Must be able to work under time constraints, budgetary limits, and pressures
- Efficiently manage his/her time and schedules
- Must be capable of understanding client needs and favorably influencing their decision
- Constantly learn through training from suppliers, trade shows, seminars, independent study, and other employees
- Maintain a clean, neat, and professional appearance
- Work and drive safely and recognize and avoid dangerous situations
- Complete all other duties as assigned
- Digital literacy, including but not limited to the use of smart phones, email, and text messaging
- Possess superior interpersonal skills and the ability to communicate effectively with associates, superiors, vendors, and customers
- Must be able to push and pull up to 75 pounds
- Must be able to stoop, kneel, crouch and crawl
- Must be able to climb ladders and work at heights more than 8 feet
- Minimum of 3 years of experience in HVAC service
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