Residential Marketing & Operations Intern (Summer 2026)

This internship will provide support to CSM's Corporate Residential team, with a focus on learning various multi-family housing business operations. These include compliance, operational execution, analytics, and marketing strategies.

The intern will gain valuable hands-on experience in the operational processes, compliance requirements, and marketing strategies within the multi-family residential industry. This role combines, mentorship, and supervision from the Residential Marketing Manager to provide a comprehensive learning experience. This opportunity offers a well-rounded introduction to the multi-family housing industry.

INTERNSHIP RESPONSIBILITIES

• Conduct market research, analyze competitor marketing strategies, pricing, and amenities.
• Develop marketing collateral such as flyers, brochures, or email campaigns.
• Create monthly social media content for all communities and monthly newsletters.
• Provide administrative support to the residential leadership team by preparing and updating reports and distributing materials accordingly.
• Organize and maintain marketing inventory such as brochures, promotional items, and photography.
• Support website conversions and upgrades to online presence.
• Track the completion of required training for residential employees.
• Update business resources such as Standard Operating Procedures (SOP's).
• Create improvements for processes such as the prospect tour experience, online user experience, move in process, etc.
• Engage with members of the Residential field team, other interns and corporate office employees to build relationships and a professional network.
• Support the corporate Residential team with other ad-hoc tasks and projects as needed.

REQUIRED SKILLS AND EXPERIENCE

Education: Must have completed at least two years of college, preferably working towards a degree in Marketing, Real Estate, Business, Sales, or a related field.

Experience/Knowledge/Skills/Abilities:

• Possesses a strong sense of personal responsibility for work outcomes.
• Demonstrates organizational skills with a keen attention to detail and accuracy.
• Exhibits a solid work ethic and sees projects through to completion.
• Displays strong communication and interpersonal skills.
• Demonstrates excellent computer skills (especially with Microsoft Office).
• Must be flexible and take initiative.
• Maintains confidentiality of company information.
• Possesses a basic understanding of process improvement and a willingness to explore new ideas.

Deadline to apply: December 1, 2025

Rate: $24.00 USD per hour