Restaurant Attendant-Busser At Proper Grit (Full-Time)- The Ben, Autograph Collection

Job Title: Server Attendant / Busser

Location: The Ben, West Palm Beach, Autograph Collection

Position Type: Full-Time

About The Ben Hotel

The Ben, West Palm Beach, is part of Marriott's Autograph Collection-a curated group of independent hotels known for their unique character and exceptional guest experiences. Inspired by the legendary story of Byrd "Birdie" Dewey and her famed Ben Trovato Estate, The Ben blends stylish sophistication with a welcoming, story-rich atmosphere. Located on the West Palm Beach waterfront with sweeping marina views, our property offers luxury accommodations, Proper Grit, our signature restaurant and bar, vibrant poolside food & beverage service, and is well known for Spruzzo Rooftop Restaurant & Bar-a destination for locals and travelers alike. We also feature versatile meeting spaces and personalized service that celebrates the spirit of hospitality. At The Ben, we live by our signature tagline: "Exactly Like Nothing Else." Every associate plays a part in delivering unforgettable, one-of-a-kind experiences for our guests and team members alike. Learn more at www.thebenwestpalm.com .

Position Overview

Proper Grit, located on the ground floor of The Ben, is a whisky and supper club-inspired restaurant serving classic American cuisine with a modern twist, crafted from locally-sourced ingredients for breakfast, lunch, and dinner. Dining here is more than a meal-it's a curated experience where ambiance and flavor merge. As a Server Attendant / Busser, you are the rhythm of the dining room, ensuring tables are polished, dishes are delivered with care, and service flows seamlessly. By anticipating guest needs and supporting servers and chefs, you help create a refined, effortless experience, making every visit to Proper Grit unforgettable.

Responsibilities

• Maintain the highest cleanliness standards across the dining room and service areas, including dish removal, pre-bussing, trash removal, and floor care such as mopping, sweeping, and vacuuming.
• Bus tables efficiently while ensuring surfaces are spotless, floors and booths are sanitized, and all table settings are reset to Proper Grit's luxury standards.
• Keep bus cloths clean and damp for effective use.
• Organize and restock service stations to guarantee readiness throughout service.
• Assist servers attentively and communicate guest needs promptly and discreetly.
• Sort dishes and carry trays to the utility station safely and efficiently.
• Polish dining utensils daily to maintain refined presentation.
• Support food running and buffet replenishment when needed, ensuring items are delivered seamlessly from kitchen to floor.
• Deliver gracious hospitality at all times, anticipating the unique needs of every guest.
• Ensure prompt, efficient service in alignment with Proper Grit's dining room standards.

Qualifications

• Previous restaurant or hospitality experience preferred but not required.
• Strong attention to detail and commitment to luxury-level service.
• Ability to multitask and thrive in a fast-paced environment.
• Positive attitude and passion for delivering memorable guest experiences.
• Must be able to stand and walk for extended periods and lift up to 25 lbs.

Why Join The Ben Hotel & Concord Hospitality?

At Concord Hospitality, we put our Associates First. As part of our team at The Ben Hotel, you'll enjoy competitive wages, medical, dental, vision, life, and disability insurance, 401(k) with company match, tuition assistance, discounted hotel stays, and extensive training and career development opportunities. We're proud of our culture built on our Five Cornerstones: Quality, Integrity, Community, Profitability, and FUN-and we want you to be part of it.

"We Are The Ben!"