Restaurant Captain
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Job Description
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities:
- Ensure a superior guest experience by greeting guests warmly, managing wait lists efficiently, and overseeing the delivery of food and beverage items in a timely and accurate manner.
- Maintain a safe, clean, and inviting environment throughout the dining area, ensuring all operational aspects run smoothly and adhere to high standards.
- Manage and optimize seating arrangements and ensure that service standards, from table setting to farewells, consistently exceed expectations.
- Act as a vital communication bridge between the kitchen and guests, ensuring that the culinary journey is conveyed authentically and passionately.
- Lead, inspire, and manage the front-of-house team, ensuring a collaborative and supportive working environment.
- Facilitate continuous learning and development opportunities for the team, ensuring they are well-versed in menu items, service standards, and guest engagement practices.
- Address any team-related challenges promptly and ensure a harmonious working environment.
- Act as trainer when needed to guide new team members in proper front-of-house service.
- Possess and maintain in-depth knowledge of menu items, preparation methods, and ingredient profiles.
- Engage with guests to share menu insights, offer recommendations, and enhance their dining experience, while also identifying opportunities to increase sales where appropriate.
- Ensure the team is proficient in menu knowledge and capable of confidently and accurately communicating with guests about our offerings.
5% Administrative and Compliance Duties
- Ensure compliance with all relevant regulations, policies, and procedures related to health, safety, and licensing.
- Manage administrative tasks as required, including but not limited to, reporting, scheduling, and providing feedback on operational efficiencies and challenges.
- Thorough knowledge of Point Of Sales functionality to assist and support any operational challenges that may arise.
- Previous experience in a supervisory or managerial role within the restaurant industry.
- Exceptional guest-focused mindset and excellent communication skills.
- Proficient in managing operational aspects of the dining room, ensuring a smooth and efficient service.
- In-depth knowledge of food and beverage offerings, with a particular emphasis on breakfast items.
- Ability to lead, inspire, and manage a team, fostering a positive and collaborative environment.
- Flexibility to work various shifts, including weekends and holidays, and adaptability to manage through peak and off-peak dining periods.
- Commitment to adhering to all relevant health and safety regulations and organizational policies.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join our crew and keep it weird.
Join us in the wild world of hospitality and help us flip eggs, fry chicken, and sling drinks.
We work hard and care a lot about good food and great people.
If you've got the hustle and heart we have a place for you.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.