Restaurant Recruiting Support Specialist

About Us

Everything's on the menu at Wonder. Except compromise.

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more.

And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About the role

As a Restaurant Recruiting Support Specialist, you'll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders.

Schedule: Tuesday- Saturday, 10:00am- 6:30pm, with flexibility to accommodate changes in the future based on business needs

This is an on-site position

Key Responsibilities

• Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process

• Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems

• Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information

• Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities

• Other duties as assigned

The experience you have

• Previous experience in customer service, technical support, or recruitment support roles

• Strong communication skills, with the ability to effectively communicate to diverse audiences

• Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues

• Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively

• Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders

• Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred

• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements

• Flexibility to work weekends and holidays as needed

• Ability to travel to support onsite hiring events as needed

Pay Rate: $25/hour

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.