Restaurant Server - AM

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Pay Range:

$17.00-$25.50

Are you passionate about creating memorable experiences and delivering exceptional service? At Hilton Garden Inn Dana Point – Doheny Beach, we pride ourselves on our Heartfelt Hospitality, where warmth and care are at the core of everything we do. We are a dedicated team committed to exceeding expectations, embracing our beautiful beachside location, and infusing every moment with joy and flair. If you're ready to be a part of a team that values personalized service, exceptional cleanliness, and a strong connection to our community, we invite you to apply and help us create a beloved destination for all who visit.

Job Description

Job Title: Restaurant Server

Department: Food & Beverage                                                     

Supervision Exercised: N/A

Supervision Received: Director of Food & Beverage, Executive Chef, and Food + Beverage Supervisor

Job Summary: The restaurant server provides exceptional service for both our Doheny Surf Restaurant and Longboard Rooftop Lounge.

Job Duties include the following:

Guest Services & Operations:

• Efficiently and properly perform all service standards.
• Attend to guest needs by answering questions regarding food & beverage and our facilities accurately and in a friendly manner.
• Maintain full knowledge of menus, recipes, and other pertinent information regarding the hotel.
• Identify food orders when ready and deliver items to tables in a timely manner.
• Must be familiar with and adhere to all liquor liability laws.
• Other duties may be assigned.

Administrative & Communication:

• Communicates with any guest needs to Director of Food + Beverage, Executive Chef and Food + Beverage Supervisor.
• Completes side work during non-busy hours.
• Always keep outlet areas clean and presentable.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepare work areas for opening, mid-shift, or closing in accordance to company standards.
• Reports to as scheduled, in uniform, and ready to be in position which includes uniform to be pressed and cleaned, name tag worn, and excellent hygiene.
• Follow up with guest requests/complaints

Minimum Requirements:

• Previous serving experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.
• Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
• Must be able to work in a team setting.
• Must have exceptional customer service skills.
• Ability to satisfactory communicate in English with guests, management and co-workers to their understanding.

Necessary Licenses/Certifications:

• RBS Certification will be required prior to the start of employment.
• Must complete CA Food handlers Card training provided upon hire.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must be able to deftly maneuver between tight confines in the bar and pool areas, including on occasionally wet pool deck surfaces, while clearing items and/or carrying trays of food and beverages.  The employee frequently is required to talk or hear.  The employee is occasionally required to taste or smell.  The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. 

EOE/M/F/Vet/Disabled

Not offering relocation at this time.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.