Restaurant Server FT

Come join the team at Courtyard by Marriott Chevy Chase!

Working at Courtyard Chevy Chase offers a unique opportunity to be part of a team that seamlessly blends comfort, convenience, and environmental sustainability. Our modern hotel is conveniently located near American University, the Friendship Heights metro station, and shopping at Chevy Chase Pavilion, making it an ideal workplace for those who value accessibility and a vibrant environment.

At Courtyard Chevy Chase, we prioritize the well-being and professional growth of our employees. Team members benefit from a supportive environment that fosters their growth and development, enabling them to thrive in their careers. Join us at Courtyard Chevy Chase and be part of a team that values excellence, sustainability, and a welcoming atmosphere. Here, you can expect nothing short of the best.

Restaurant Server

Compensation: Salary Range $16.00 -$17.00 per hour

Position Summary

Restaurant Servers are responsible for providing exceptional service by taking orders, serving food and drinks, and fulfilling special requests. This role involves ensuring guests have a pleasant dining experience by being attentive, courteous, and efficient. Restaurant Servers must know the menu well to answer questions and make recommendations. They also set up and clear tables when needed, handle payments, and maintain cleanliness in the dining area. Additionally, they collaborate with kitchen staff to ensure the timely and accurate delivery of orders. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work well under pressure in a fast-paced environment.

Essential Functions

• Answer questions about food and drinks, including their ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner and within the time limit specified by outlet standards.
• Take drink orders at guest greeting, deliver beverages, and offer appetizers.
• Merchandise menu items, such as appetizers, entrees, and desserts.
• Input orders into the POS system.
• Knowledge of hotel services.
• Follow alcohol awareness procedures for preventing the intoxication of guests.
• Attend to guests’ needs when delivering food and check back to ensure guest satisfaction.
• Garnish plates as specified by the menu standards.
• Maintain the table by checking drink levels, removing clutter, and providing extra napkins if necessary.
• Total bill and present check upon removal of the last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep the station clean.
• Keep the immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station-side work.
• Follow all food sanitation regulations, including but not limited to personal hygiene, food safety, and area cleanliness. Report any infractions to the supervisor or manager immediately.
• Follow cash handling and/or check control procedures, including but not limited to coupons or complimentary item service.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demand, and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience

• Previous restaurant experience.

Skills and Abilities

• Ability to stand and walk for a long period of time.
• Ability to carry, push, pull, and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.