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Restaurant Shift Supervisor- $20/Hr- Uccello's | GRR Airport Location

The Paradies ShopsGrand Rapids, MI

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Job Description

We are seeking a leader to join our team at Uccello's. As a Shift Supervisor, you will play a crucial role in delivering exceptional service and creating a positive shopping experience for our valued customers. If you have excellent interpersonal skills, attention to detail, and enjoy working in a fast-paced environment, we want to hear from you!

Key Responsibilities:

  • Supervise and lead the restaurant team during assigned shifts to deliver exceptional customer service and uphold the brand's image.
  • Assist the management in the daily operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety standards.
  • Train, mentor, and motivate team members to maintain high-quality service and efficiency.
  • Handle guest inquiries, complaints, and feedback in a professional and timely manner, aiming to resolve any issues and leave customers satisfied.
  • Monitor and maintain the cleanliness and organization of the restaurant to create a welcoming atmosphere.
  • Collaborate with other supervisors and management to achieve financial targets, optimize productivity, and implement improvement strategies.
  • Uphold company policies and enforce regulations, ensuring team members adhere to guidelines and procedures.

Qualifications:

  • Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is preferred.
  • An appreciation for the culinary arts is a plus.
  • Exceptional communication and interpersonal skills with the ability to inspire and motivate a diverse team.
  • Strong problem-solving skills and the ability to remain composed in high-pressure situations.
  • Detail-oriented, with excellent organizational abilities to manage multiple tasks effectively.
  • Availability to work flexible shifts, including weekends and holidays.
  • Must be at least 18 years of age.

Benefits:

  • Competitive pay and opportunities for advancement within the company.
  • Access to a supportive and engaging work environment.
  • Employee discounts on food, beverages, and merchandise.
  • Ongoing training and development to enhance your skills and knowledge.
  • Join a team that values teamwork, creativity, and a passion for hospitality.

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