Retail Banking Manager

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Retail Banking Manager to lead our Milbank, SD office.   This position is responsible for the development, performance and overall operations of the Retail Banking team.  A high level of professional communication, attention to detail, and technical skills are required to provide quality leadership and customer service. 

Job Duties

• Responsible for initial and ongoing training, development, and coaching of the Retail team
• Establish team goals, develop proactive strategies, and measure progress
• Create a high-performance environment by individually coaching each team member to develop skills and abilities aimed at achieving personal and team goals
• Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
• Proactively reach out to customers and prospects to deepen and develop relationships
• Proficiently and accurately open all types of consumer, non-consumer, and tax deferred deposit accounts and services
• Fully understand all aspects of consumer credit to make personalized credit recommendations
• Must be active and visible in the community

Desired Skills

• Five years of retail banking experience required
• Prior leadership experience preferred
• Post-secondary degree in a related field is preferred
• Strong verbal and written communication skills
• Ability to accept and provide strong coaching and feedback
• Attention to detail
• Proficiency in computers

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.