Retail Operations Manager

Back to jobs

Retail Operations Manager

Beverly Hills, California, United States

Apply

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Retail Operations Manager role is focused on bringing operational excellence to life in stores. This individual proactively seeks out improvement opportunities, has an eye for efficiency, and prioritizes our store teams.

RESPONSIBILITIES

• Develop and maintain deep understanding of ALO store operations, policies and procedures, and systems.
• Through store immersion, proactively identify opportunities to drive operational improvements, system enhancements, and process changes.
• Lead pilot and rollout planning of operational changes, including thoughtful project management and communication planning.
• Document and maintain accuracy and completeness of policies and procedures.
• Support with store ticketing response and ensure that trends and themes are addressed through updates to policy and procedure and respective communication.
• Support field and store teams through RFID enhancements, system troubleshooting and service tickets.
• Create and maintain routine and ad hoc reporting.
• Drive KPIs related to your AOR, working with stores and District Managers to improve results
• Develop training, policies, and procedures in your AOR.
• Additional tasks to support retail operations, as assigned by manager.

QUALIFICATIONS

• Bachelor's Degree
• 3+ years of experience in HQ retail operations and/or experience in a store leadership role focused on operations
• Strong organizational abilities with great attention to detail
• Self-starter with ability to identify issues, propose solutions, and implement improvements
• Strong comfort level operating in an ambiguous environment
• Strong written and verbal communication skills
• Advanced knowledge of Microsoft Office Suite, especially in Excel and Powerpoint
• Ability to travel to local stores as needed.

The base salary range for this position is $110,000-$120,000 per year, which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include long term incentives, a PTO policy, and many other progressive benefits.

#LI-onsite

For CA residents, Job Applicant Privacy Policy HERE.

Create a Job Alert

Interested in building your career at ALO? Get future opportunities sent straight to your email.

Create alert

Apply for this job

• indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

Location (City)*

Locate me

Resume/CV*

AttachAttach

Dropbox

Google Drive

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

AttachAttach

Dropbox

Google Drive

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School

Select...

Degree

Select...

End date month

Select...

End date year

Add another

LinkedIn Profile

Website

Will you require relocation for this job?*

Select...

Are you legally authorized to work in the United States?*

Select...

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?*

Select...

Are you comfortable commuting to this job's location?*

Select...

Are you over the age of 18?*

Select...

Submit application