Revenue Operations Specialist (GTM Operations)

About the Role 

We’re seeking an operations specialist who can work with our customer-facing teams to create scalable processes, reporting, and automation that improve revenue metrics like retention, pipeline generation, and top-of-funnel lead flow. The RevOps Specialist will work inside of our central Go-To-Market Operations team and partner with Sales, Marketing, and Success leaders to design workflow and automation solutions, implement them in our tech stack, and measure the impact of increased team efficiency. 

About eSkill 

Based in San Antonio, eSkill is a pre-hire assessment SaaS company dedicated to helping companies hire the right candidates by testing the hard skills that matter. With tailored questions and access to a diverse library of over 60,000+ hard skills questions, organizations can confirm that applicants possess the skills needed for the position. Our platform empowers HR teams to design personalized assessments, seamlessly integrate into current hiring processes, and make informed, data-driven talent acquisition decisions to build winning teams.

About eSkill’s GTM Ops Team 

As owners of the company’s centralized systems, we push the envelope on value-of-action, speed, and customer-perceived quality by equipping customer-facing teams with the insights, automation, and streamlined workflows they need to drive unmatched growth. 

Responsibilities Of The Role

• Design and implement workflows and automations to streamline account research, routing, scoring, and cross-team handoffs 

• Build and maintain dashboards, reports, and insights that drive team and individual decisions inside of eSkill’s CRM and revenue tech-stack 

• Leverage a suite of AI-enabled tools to improve team efficiency 

• Troubleshoot issues, test solutions, and recommend fixes 

• Improve data quality with dedupe, validation rules, and enrichment 

• Translate desired outcomes into step-by-step workflows 

• Document processes and share knowledge across the team 

• Create playbooks and runbooks so teams can self-serve and scale best practices 

This is an in-office full-time role and will require commuting to the eSkill office downtown 5 days a week. 

Culture 

Core Values

We Win When Customers Hire Better 

Their success propels every decision we make. We anticipate our clients’ needs and go beyond their expectations. 

We Grow Fearlessly

Speed matters. That’s why we don’t wait for change. We drive it. We challenge assumptions and develop forward-thinking solutions that keep us and our customers ahead of the curve. 

We Are One Team

Success doesn’t happen in isolation. With trust as our focal point and shared goals always in frame, we keep clear objectives in mind to stay aligned and move fast. 

We Speak Directly 

Even when it's uncomfortable. That means sharing openly, listening actively, and prioritizing honesty over complacency. 

We Own Every Outcome Good or bad.

Taking responsibility is how we lead, build trust, and raise the bar for each other. 

Hiring Process 

Round 1 - Submit your resume and apply for the role 

Round 2 - Pre-hire assessment (logic, Excel, chart interpretation, workflows, and problem-solving) 

Round 3 - Interview with GTM Ops team 

Requirements 

• 3 to 5 years in RevOps, Sales Ops, or Marketing Ops with preferred experience in a B2B SaaS environment 

• CRM reporting and admin-level configuration experience in Salesforce or Hubspot 

• Fast learner driven by curiosity and learning new skills 

• Strong problem-solving skills - the ability to deconstruct problems and reason through the path to a solution 

• Strong analytics and communication skills with stakeholder-facing experience 

• Demonstrated personal interest in new technology, automation, or workflows 

• Strong time management skills 

• Familiarity and regular use of LLMs and AI-enabled tooling for research, analysis, and workflow design 

• Excel or Google Sheets competency at an intermediate level (Pivot Tables, basic formulas, XLOOKUP)
• Experience with iPaaS and APIs to connect systems and automate workflows (Zapier, n8n, Make, Clay, or similar)

Nice-to-Haves 

• Salesforce Administrator or HubSpot certifications 

• Experience with BI or reverse ETL 

• Experience with Snowflake or other data warehouses 

• Basic SQL or scripting for data validation and ad hoc analysis 

• Experience with Sales Engagement Platforms like Salesloft, Outreach, Apollo, or others 

• Prior work with customer retention and expansion workflows 

• Prior work improving attribution models and campaign influence reporting 

• Experience as a rep inside of a sales, success, or marketing team 

• Demonstrated interest in keeping up with the cutting edge of RevOps technology, workflows, and theory 

• Health insurance plan with $0 deductible and $0 co-pay. 

• Dental and vision insurance plans. 

• Flexible spending account option.  

• Open PTO Policy plus 9 paid holidays per year. 

• Participation in our 401(k) savings plan 

• Company-paid Life and AD&D coverage