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RN Central Intake Supervisor, Home Health

Sutter HealthPhoenix, AZ

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Job Description

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - UT

Position Overview:

Responsible for the supervision and coordination of all Home Health services provided. Coordinates with other agencies and services to ensure the provision of home health/home care services 24 hours a day/seven days a week. Ensures the quality and cost effectiveness of home health aide skilled nursing, non-skilled services and staffing. This includes regulatory compliance, quality assurance, customer relations; continuing education for skilled and non-skilled staff, budget development and utilization management. Maintains clear communication to foster a team approach to participant home health plan of care.

Job Description:

FULL-TIME DAY SHIFTS: Varied Weekdays / Rotating Weekends

EDUCATION:

  • Other: Graduate from an accreditation nursing program.

CERTIFICATION & LICENSURE:

  • RN-Registered Nurse of California

  • BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

  • 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

  • Comprehensive knowledge of Federal and State regulations for Home Health/Home Care.

  • Knowledge of PACE State and Federal regulations and State contractual requirements for Sutter SeniorCare/PACE

  • Familiar with State Regulations (Title 22) for Residential Care Facilities for the Elderly (RCFE)

  • Knowledge of nursing principles and the care of the older adult.

  • Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

  • Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.

  • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

  • Understands age specific needs in providing care to patient population served.

  • Demonstrates ability to handle confidential and sensitive issues.

  • Ability to handle difficult circumstances and make sound business decisions with little direction.

  • Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

  • Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.

  • Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

  • Ability to use essential software and applications associated with the role's duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $56.51 to $90.41 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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