Rose Program Manager

The primary role of this position is to assist with the coordination and service provision of the ROSE program. ROSE is a project of the Multnomah County Homeless Youth Continuum that establishes and maintains recovery-oriented services to improve engagement and treatment navigation and support for homeless youth (aged 16-24) considering or involved in substance use and/or behavioral health recovery. This position provides leadership for development of peer-delivered services within Outside In and supports the integration of effective peer-delivered and other recovery engagement and support services within the Homeless Youth Continuum.

Essential Duties

Staff support and development:

• Provide supervision to ROSE staff

• Elevate and empower peer staff:

• Provide individual and group supervision specific to the peer support lens, to direct reports

• Provide staff coaching and support ("clinical supervision") to Peer Support Specialists within Outside In and Peer Mentors employed by ROSE partner agencies.

• Provide staff substance use education training

• Provide training and orientation to Outside In and ROSE staff on various topics

• Serve as the agency lead to ensure timely state credentialing of Peer staff

Organizational development of peer work:

• Engage in ongoing learning about the peer movement to inform the implementation of best practices within Outside In.

• Establish and maintain effective connections with peer service providers.

• Participate in strategic planning in the expansion of training, coaching and utilization of Peer staff within Outside In and with partner agencies and organizations.

• Support supervisors of peer staff to effectively coach and develop peer staff.

• Support the development of career ladders for peer staff.

• Evaluate and support updates of organizational policies that support a peer practice lens.

• Participate in HYC's TIC Supervisors group to support effective utilization of ROSE peers within the HYC.

ROSE Coordination:

• Lead ROSE Peer Mentor hiring, orienting, and training processes.

• Facilitate and ensure effective communication across all HYC partners and beyond.

• Support engagement, cohesion, and coordination of all partners in the cross-agency ROSE project.

• Create, coordinate, and communicate Peer Mentors' schedule.

• Schedule ROSE Peers within the HYC to ensure coverage of priority peer shifts.

• Work with Peer Mentors and available resources to establish a schedule of regular clean and sober recreational activities both on-site and off-site.

• Establish a presence in areas where homeless youth engage, including Safety Service locations, to build rapport with youth and provide information on services, programs and groups available.

• Provide Peer Mentors with a range of experiences and exposures to partner agencies.

• Schedule and ensure facilitation of all ROSE trainings, meetings, and retreats.

• Facilitate ROSE Specialists' meetings. As part of this meeting support and validate ROSE peers within the HYC.

• Facilitate review and update of ROSE Partner agreements and systems, including the Peer Mentor manual.

• Oversee ROSE budget and at least part of the M110 budget for Outside In.

• Participate in Agency Wide Substance Use planning and programming.

Recovery-Oriented Services:

• Work with program staff from Homeless Youth Continuum Agencies (HYC), including Peer Mentors, to be visible in the community and amongst the youth who are accessing services.

• Provide substance use screenings.

• Provide recovery engagement and support services.

• Provide counseling.

• Provide group recovery support services.

• Participate in crisis planning and crisis intervention, which may include afterhours work.

• Provide recovery navigation services.

• Provide relapse prevention supports.

• Provide client assistance as needed and within project and agency policies and procedures.

• Ensure timely, thorough documentation of project services and outcomes.