Safety Claims Specialist

Location Zip Code:

84604

Job Family:

Safety

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Safety Claims Specialist position located at our office in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level.

What we offer:

• $70k Salary

• Annual Merit bonus

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match up to 4%

• Paid holidays and paid time off

• Opportunity for advancement

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Manage and monitor open workers' compensation claims across multiple states.

• Act as the primary internal contact for injured employees throughout the claims process

• Coordinate with third-party administrators (TPAs), insurance carriers, and medical providers to ensure timely and appropriate care

• Ensure all claims documentation is accurate, timely, and compliant with relevant laws and internal policies

• Develop and implement return-to-work plans in collaboration with HR, operations, and health providers

• Identify modified duty opportunities and work with managers to facilitate accommodations

• Follow up with employees and supervisors to monitor progress toward full-duty return

• Serve as the internal point of contact for auto incidents involving company vehicles, including those resulting in injury or property damage

• Investigate auto claims by collecting statements, reviewing dashcam footage, gathering police reports, and assessing vehicle damage

• Coordinate with insurance carriers, adjusters, and legal counsel to manage the resolution of claims

• Communicate with involved employees to provide guidance and ensure timely incident reporting

• Track claims status, manage supporting documentation, and ensure compliance with internal reporting timelines and procedures

• Work with fleet, HR, and operations teams to identify patterns, improve driving safety, and reduce liability exposure

• Support the development and rollout of post-incident corrective actions, such as safety coaching or training

• Provide clear, compassionate communication to impacted employees to ensure they feel supported and informed

• Maintain accurate records, prepare claims reports, and track key metrics related to injury recovery, time off, costs, and auto liability trends

• Participate in incident reviews and root cause analyses to help prevent future injuries and accidents

• Recommend and support continuous improvement initiatives for claim handling, return-to-work processes, and safety protocols

• Ensure compliance with OSHA, DOT, and state-specific regulations, as well as internal safety policies

Qualifications:

• Bachelor's degree preferred

Requirements:

• 3 years of claims management experience

• Must possess strong communication and interpersonal skills with a customer-service mindset, balancing assertiveness and tact

• They must be highly organized, capable of managing multiple claims and priorities, and skilled in analyzing data, writing reports, and recommending best practices

• Attention to detail, discretion with confidential information, and familiarity with safety management systems, OSHA requirements, and standard office software are essential

Aptive Pest Control:

Aptive Pest Control provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.