Safety Reporting System Administrator

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the leadership of the Vice President of Patient Safety this candidate will provide strong technical, program management and analytical support for the Safety Reporting Systems across MGB.The candidate will provide program management and technical* support for the Safety Reporting System throughout Mass General Brigham (MGB). The position requires strong leadership skills, strong program management and organizational skills, excellent interpersonal and facilitation skills, as well as excellent verbal and written communication skills. The Sr. Program Specialist/Sr. Application Specialist will facilitate/lead patient Safety Reporting System improvements across MGB. Specifically, the candidate will administer and manage MGB’s on-line Safety Reporting applications. The candidate will be a valued member of a focused dynamic team that manages all business related technical responsibilities for this system wide application. The candidate will participate in the administration, process flow development, report design, testing, and end user support as needed.

Education

• Bachelor's Degree in Information Systems, Master’s Degree in Business, Health Policy, Public Health, or related degree or equivalent years of experience required

Experience

• Experience with Information Systems (IS), technology architecture, and/or software platforms 8-10+ years required and Lead or supervisor experience, including providing technical training 1-2 years preferred
• 5-10 years in patient safety system administration required
• 8 -10 years technical experience in computer systems in healthcare required including 5 or more years of each of the following:
• Experience administration of large Web based application
• Experience developing reports using large Web based application
• Exposure to Web-based data delivery and reporting tools
• Experience developing easy to use, intuitive, user interfaces for Web applications is required
• Exposure MS Visual Studio 2017/2019, HTML, etc.
• Exposure with Microsoft Access form development for data collection
• Strong PC skills/Microsoft applications including Word, PowerPoint, Excel, Access

Knowledge, Skills and Abilities

• Ability to lead and work within a team as well as independently
• Excellent organizational skills, ability to manage multiple tasks and programs, meet deadlines
• Excellent analytical skills, with a capacity for analyzing and presenting data
• High degree of professionalism, discretion, and confidentiality
• Ability to develop effective relationships with a broad array of people from diverse backgrounds
• Experience with patient safety tools and techniques preferred
• Experience using a variety of improvement and redesign tools and techniques such as process mapping, rapid cycle testing, and/or Toyota Production System/Lean preferred
• Proficient technical skills, including knowledge of operating systems, networking, and database management.
• Excellent communication, problem-solving, and project management skills are also important for success in this role.
• Ability to coordinate and coalesce multiple groups during problem-solving activities.
• Ability to represent the group in leadership sessions.
• Proficient problem-solving and troubleshooting skills to fix and document issue resolution.
• Ability to work well under pressure and on concurrent, multidisciplinary projects.

Hybrid399 Revolution Drive40RegularDay (United States of America)

Pay Range

$97,510.40 - $141,804.00/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework