Sales Account Manager, Occupational Medicine & Employer Services

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Sales Account Manager will be a field and office position. This position will focus on the acquisition, ongoing management and growth of corporate accounts throughout New Jersey and New York. The individual employed in this position will have the primary focus on developing components of the Occupational Medicine & Workers' Compensation business to improve the quality of our offerings, drive the department's business growth and improve the overall employer experience.

Duties and Responsibilities

The primary duties and responsibilities of the Sales Account Manager, Occupational Medicine & Employer Services are the following:

• Effectively communicate the CityMD and Summit Health value for all Occupational Medicine and Workers' Compensation services with the goal of increasing volume and revenue
• Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
• Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
• Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
• Manage book of corporate accounts and strengthen employer relationships through account management touchpoint strategies, including calls and in-person business review meetings
• Leverage existing book of business to identify key stakeholders in multispecialty/referral process to expand Workers' Compensation utilization to Summit Health
• Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
• Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
• Conduct meetings with prospective and current clients virtually as well as in the field, including company offices/facilities and CityMD/Summit Health site locations
• Log all activities and lead/account information daily using CRM (Salesforce)
• Meet and/or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
• Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience
• Participate in special events including but not limited to health fairs, promotional events and conferences
• Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health

Qualifications

A candidate's qualifications will include:

• Bachelor's Degree in Business, Marketing, Public Health or other applicable degree preferred
• 3+ years in a sales and/or account management role, within industry
• Excellent oral and written communication and presentation skills
• Exceptional customer service and interpersonal skills
• Strong organizational, time-management and prioritization skills
• Self-motivated, entrepreneurial spirit who takes a proactive approach to business operations
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven environment
• Self-directed, resourceful and high attention to detail
• Positive and enthusiastic, and ability to project this around others
• Interpersonal flexibility to effectively interact with clients and internal and external teams
• Proficient in CRM (Salesforce) and Microsoft Office (Outlook, PowerPoint, Word, Excel)
• Occasional travel by car and public transportation is a requirement (approx. 5-10% travel)
• Travel to conferences and industry events when appropriate (less than 5%)

Physical Requirements

This job may require, from time to time, repetitive tasks with few breaks. Travel required.

This is an exempt position. The base compensation range for this role is $75,000 - $92,000 per year depending on experience. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.