Sales and Client Management - Senior Living Partnerships
$100,000 - $120,000 / year
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Job Description
About AllCare.ai
AllCare.ai is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan. We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care management — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.
At AllCare.ai, technology strengthens the connection between provider and patient. Our AI-powered platform automates charting, compliance, and predictive health alerts so providers can spend more time with patients and less time on administrative work. The result: smoother workflows, smarter decision-making, and stronger patient outcomes.
We currently serve Assisted Living Facilities across California and are expanding to new regions. Our mission is simple — to give healthcare providers the tools, support, and time they need to deliver exceptional care for seniors.
Role Overview
We are seeking a Sales and Client Management to serve as the primary relationship partner for Assisted Living communities within an assigned Southern California region. This is a field-based role with the majority of time spent onsite in facilities, supporting staff, reinforcing workflows, and ensuring strong alignment with AllCare services.
You will build and maintain long-term relationships, support adoption of our EMR and care workflows, and play a central role in ensuring each facility receives consistent, reliable, and high-quality collaboration from AllCare. This role requires strong communication skills, comfort delivering training, and the ability to work independently in a fast-paced growth environment.
What You’ll Do
Client Relationship & Engagement • Maintain strong, ongoing relationships with Assisted Living Facility leadership and staff • Conduct regular onsite visits to ensure alignment, engagement, and partnership satisfaction • Serve as the primary point of contact for facility partners
Training & Software Adoption • Train and re-train facility staff on AllCare workflows and EMR usage • Adapt training approaches to different staff experience levels and turnover dynamics • Support successful and continued adoption of technology-driven workflows
Operational Support • Monitor and support day-to-day collaboration between AllCare providers and facility teams • Identify facility or process challenges proactively and coordinate actionable solutions • Maintain accurate records of visits, priorities, and engagement updates
Cross-Functional Collaboration • Work closely with Medical Concierge and Clinical Operations teams • Support onboarding and integration of new facilities as AllCare expands
Requirements
Qualifications
• 7+ years in Client Success, Account Management, Field Sales, Community Outreach, or similar client-facing role
• Experience selling or supporting adoption of SaaS, EMR, or workflow-based software solutions
• Comfortable presenting and training staff at various levels (clinical and administrative)
• Strong relationship-building and communication abilities
• Highly organized with consistent follow-through and accountability
• Ability to work independently in a field-based environment
• Valid driver’s license and reliable transportation for daily travel
• Bachelors Degree Preferred
Preferred Qualifications
• Experience in senior care, home health, hospice, or assisted living settings• Familiarity with EMR systems or digital healthcare platforms• Understanding of facility operations, staff roles, and care workflows
Benefits
What We Offer
• Compensation: $100,000–$120,000 annual base, plus performance incentives• Benefits: Medical, Dental, Vision, 401(k), Paid Time Off• Mileage Reimbursement for field travel• Career Growth: Advancement opportunities as we expand across California
Schedule
• Location: Southern California (field-based role)• Travel: 50–80% local travel to Assisted Living Facilities• Office Days: 1–2 days per week in the Irvine office for planning and alignment• Schedule: Monday–Friday
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.