Sales & Marketing Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About the Sales & Marketing Coordinator role:

Marketing & PR Support

• Provide day‑to‑day support to the Marketing and PR teams in coordinating campaigns, projects, and ongoing initiatives for Four Seasons St. Louis.
• Assist with media‐related tasks including scheduling journalist and influencer visits, preparing itineraries, coordinating on‑property hosting, and organizing property tours.
• Maintain PR tracking tools, update editorial/coverage logs, and support the preparation of monthly recap reports and meeting materials.
• Support the coordination of photo and video shoots, including pre‑arrival planning, on‑site assistance, and organizing final assets.
• Monitor online reviews and social platforms to support timely, brand‑appropriate responses from the PR and Digital teams.

Digital & Social Media Support

• Assist with managing social media content calendars, gathering assets, drafting posts, and coordinating approvals.
• Help implement digital marketing campaigns by organizing content, tracking deliverables, and assisting with performance reporting.
• Support paid advertising efforts by coordinating placements, gathering creative materials, and tracking campaign activity.
• Help maintain accurate, up‑to‑date content across third‑party websites, partner listings, and online travel platforms.
• Assist in producing basic marketing collateral such as flyers, menus, in‑room pieces, and promotional materials.

Sales Coordination & Administrative Support

Sales Team Support

• Provide comprehensive administrative support to the Group Sales team, including scheduling, preparing documents, assisting with proposals, and organizing client communication.
• Act as a coordination point for incoming leads by logging details, routing inquiries, and assisting with follow‑up tasks.
• Support the preparation of sales presentations, proposals, and collateral; proofread materials to ensure accuracy and brand alignment.

Client Experience & On‑Property Coordination

• Assist with planning logistics for site inspections, FAM trips, and client visits, including drafting itineraries, confirming amenities, and coordinating with internal departments.
• Welcome and assist walk‑in clients, manage high volumes of phone calls, and provide warm, professional service at all times.

Reporting & Systems Support

• Assist with logistics for trade shows, client events, and sales travel, including registrations, shipping materials, and preparing sales kits.
• Provide general administrative support for the Commercial Director as needed on departmental tasks and special projects.

Interpersonal, Operational & Technical Skills

• Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to learn hotel systems and digital platforms.
• Strong written and verbal communication skills with a polished, professional demeanor.
• Ability to build positive working relationships with colleagues, vendors, media partners, and clients.
• Exceptional organizational skills, accuracy, and attention to detail in a fast‑moving environment.
• Ability to multitask, remain calm under pressure, and consistently uphold Four Seasons service and brand standards.

What we are offering you:

Four Seasons believes in offering the best to the best when it comes to employee benefits!

• Lucrative salary!
• Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
• Time off plans starting at day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/stlouis/

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf