Sales Enablement Manager

At Towne Park, it's more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

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Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $80,000 - $90,000.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Sales Enablement Manager will play a critical role in supporting Towne Park's growth by supporting the development, management, and delivery of high-quality proposals, RFP responses, and sales support materials. This role will focus primarily on the healthcare sector and partners closely with sales, marketing, operations, and subject-matter experts to project manage major pursuits and ensure our submissions are compelling, accurate, and aligned to client needs. This role will lead the entire proposal process, helping convey our value proposition in a clear, strategic, and meaningful way to the client. In this role the Sales Enablement Manager will take operational and financial details and turn them into strong, easy-to-understand content that reflects who Towne Park is and the value we bring.

The individual is required to have strong writing and project management skills, experience supporting sales teams, and proficiency with tools including Salesforce, PowerPoint, and basic design platforms along with data and analytics capabilities.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s)

% of Time

Lead the end-to-end development of proposals, RFP responses, and contract packages in direct partnership with the sales team, helping shape deal strategy, gather inputs, to create clear, accurate, and persuasive documents that support successful client acquisition.

25%

Manage all proposal and contract-related workflows including timelines, stakeholder coordination, content collection, revisions, and approvals to ensure deliverables are completed on time adhering to submission requirements and tailored to each opportunity.

20%

Work closely with sales executives and subject-matter experts to understand client requirements, operational needs, pricing considerations, and solution details, turning them into well-organized proposal content that positions Towne Park effectively.

15%

Create and support sales enablement materials in partnership with marketing to include presentations, digital sales tools, capability summaries, and onboarding tools that follow brand guidelines andhelp sales teams confidently communicate Towne Park's services, requirements, and operational capabilities.

15%

Partner cross-functionally with operations, finance, analytics, and legal to gather accurate information, validate feasibility, confirm pricing or assumptions, and ensure proposals and contract documents reflect approved and deliverable commitments.

10%

Leverage Salesforce and proposal data to track opportunities, maintain accurate CRM information, and identify trends and insights that help improve proposal strategy and overall win rates. Maintain and update content management database leveraging AI tools to streamline RFP responses.

10%

Collaborate with legal and operational leaders to support contract execution, ensuring all proposal commitments, terms, and service expectations are properly transitioned into the final agreement and communicated to implementation teams.

5%

The total amount of time for all functions of the job

100%

QUALIFICATIONS

Education:

• Bachelor's degree in Business, Communications, English, or a related field preferred; equivalent work experience in proposal development, sales enablement, or contract support will be considered.

Work Experience:

• 3-5 + years of experience in sales support, proposals, or sales enablement roles
• Experience supporting RFPs, writing and designing proposals, or client-facing documents

Preferred but not required:

• Experience in healthcare, hospitality, or distributed service organizations.
• Prior experience with proposal automation platforms (e.g., Proposify, Loopio, RFPIO) is a plus.
• Experience using AI and sales enablement tools, resources and enablers to streamline proposal processes.

Knowledge & Skills:

• Proficiency in Salesforce or other CRM platforms
• Advanced PowerPoint skills with the ability to build clear, visually compelling presentations
• Experience with basic design tools (e.g., Canva, Adobe Creative Suite, etc.)
• Excellent writing , proofreading and communication skills
• Demonstrated project management ability with strong attention to detail
• Ability to collaborate across departments and manage multiple priorities in a deadline-driven environment
• Ability to be flexible and adapt
• Familiarity with brand and marketing fundamentals.

SCOPE

Authority to Act:

Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.

Budget Responsibility:

The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

Travel of up to 5 % may be required.