Sales Operations Analyst

We are seeking a skilled Sales Operations Analyst to join our Rev Ops team. This role supports Sales and Revenue Operations by providing data analysis, streamlining processes, and ensuring sales effectiveness. The ideal candidate has a strong background in Sales Operations and experience with Salesforce, ZoomInfo, Outreach, Sales Navigator, or similar GTM tools.

Key Responsibilities

• SaaS Tech Stack Management: Own and optimize the sales tech stack, including Salesforce, ZoomInfo, Outreach/Gong, Sales Navigator, and related GTM tools. Ensure systems are fully leveraged, data is accurate, and integrations are streamlined for efficiency.
• Advanced Analytics & Reporting: Deliver timely, high-quality insights on pipeline health, quota attainment, forecast accuracy, and sales productivity. Build and automate dashboards (Salesforce/Power BI/Excel) that inform executive decisions.
• Process Optimization: Identify bottlenecks with the sales processes, recommend solutions, and implement scalable processes that reduce friction and accelerate deal velocity.
• Cross-Functional Partnership: Work closely with Sales Leadership, Marketing, Finance, and CX to align GTM strategy, ensure CRM hygiene, and improve data-driven decision-making across the organization.
• Forecasting & Territory Design: Support quota setting, territory design, and forecasting via dashboards, CRM effectiveness, and advanced analytical insights ensuring deadlines are consistently met.
• Documentation & Enablement: Maintain up-to-date documentation of processes, policies, and systems. Train end-users on tools and ensure adoption of best practices.
• Project & Time Management: Manage multiple initiatives simultaneously with a structured approach, delivering results on time and with accuracy.

Qualifications

• 4+ years of experience in Sales Operations, Revenue Operations, or a similar analytical role (preferably in SaaS).
• Bachelor's degree in Business, Finance, Data Analytics, or related field (or equivalent experience).
• Proven expertise in Salesforce CRM (administration and reporting). Proficiency in GTM tools such as ZoomInfo, Outreach, Gong, Sales Navigator; experience with Power BI or other BI platforms is a plus.
• Demonstrated ability to proactively identify issues, recommend solutions, and execute with minimal oversight.
• Exceptional time management and project ownership skills; proven track record of meeting deadlines in dynamic environments.
• Excellent communication and interpersonal skills with a collaborative, team-first mindset.
• Familiarity with the SaaS or Learning Management Systems (LMS) market is a plus.

Salary: $115k - 125k base, plus 15% - 20% bonus

Benefits Litmos offers a comprehensive benefits package that includes, but is not limited to:

• Health, dental, and vision insurance
• Paid Time Off
• Retirement savings plan (401k) with company match
• Life insurance
• Short term & Long-term Disability
• Paid family leave
• Employee assistance programs (EAP)