Sales Operations Director

Join the creative revolution at XR!   

XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it!  

At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive.  

Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together! 

Job Responsibilities

• Act as extension of VP of Sales Operations in designing and executing sales improvement programs, as well as reviewing and optimizing sales operating model, sales capacity model, and “Go-to-Market” strategy
• Lead strategic Sales Operations initiatives that support revenue growth, GTM execution, and scalable sales processes.
• Own executive-level reporting and insights, including pipeline, bookings, forecasting accuracy, performance against quota, and key leading indicators.
• Drive forecasting discipline, providing analysis, risk assessment, and deal-level guidance to sales leadership and Finance.
• Lead Pricing & Deal Desk operations, ensuring pricing governance, value-based concessions, and timely, compliant deal approvals.
• Partner closely with Legal, Finance, Product, and RevOps to manage contract workflows, approval processes, and successful deal execution.
• Establish and enforce pricing, discounting, and approval frameworks that balance competitiveness with margin and long-term value.
• Support custom deal structures and reporting, including non-standard terms, renewals tracking, and contract milestones.
• Oversee renewal visibility and execution, ensuring accurate tracking of renewal dates, expansion opportunities, and churn risk.
• Support BAU and ad hoc analyses, reporting, and presentations for Sales Leadership (including the weekly C-Suite meeting)
• Continuously improve Salesforce data quality, reporting, and dashboards to support decision-making at scale.

Pursuant to New York City's Pay Transparency Law the pay range for this position is $170,000- $190,000; base pay offered may vary depending on job-related knowledge, skills, and experience.

Requirements

• Bachelors degree in an analytical field such as Economics, Statistics, or Finance

• 3-5 years experience in management consulting, investment banking, or similar strategy / analytics / operations roles
• Strong analytical problem-solving skills and high attention to detail
• Strategic mindset and exceptional communication skills
• Dependable and results-oriented with the ability to be deep in the details, but articulate the overarching themes and strategies across different audiences
• High level of proficiency with analytical and presentation tools (e.g., Microsoft Excel, PowerPoint); bonus points for familiarity with programming/scripting languages (e.g., SQL, Python) and visualization tools (e.g., PowerBI, Omni)
• Knowledge of Salesforce, admin certification a plus

The wonderful world of XR  

Impactful Work: You’ll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. 

Global Reach, Local Impact: With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that’s making waves across the globe!   

Innovation & Growth: We’re all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you’ll be working on groundbreaking products that power TV, film, digital marketing, and entertainment.   

Creative Culture: We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking.   

Make a Difference: Here, you’ll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style.   

Let's Redefine What's Possible 

If you’re ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we’d love to hear from you. Pitch us your vision- and let's build the future, together.