Sales Support Specialist

Job: Sales Support Specialist

At MasterScapes, we believe relationships build great work-and great work builds our reputation.

We're looking for a Sales Support Specialist who loves people, thrives in a fast-paced environment, and finds satisfaction in helping clients and teammates succeed. If you're energized by achievement, enjoy juggling multiple priorities, and want a role with long-term growth, you might be exactly who we're looking for.

Our Ideal Candidate

Our Ideal Candidate is a confident, upbeat professional with at least five years of experience in client service or sales within a service-based industry-ideally landscaping or something similar. They thrive when the pace picks up, juggling inbound calls, outbound notifications, sales follow-ups, and steady email communication without dropping the ball. They're reliable, detail-oriented, and document everything clearly so the whole team stays in sync. They are tech-savvy with Outlook, Excel, Word, and CRM tools, and naturally bring a positive attitude that lifts the people around them. They adapt quickly, love learning, enjoy the outdoors, and are motivated by achievement-especially when it contributes directly to team success. They are collaborative, accountable, and aligned with MasterScapes' values. Long term, they want to grow-into account management, sales, or leadership-inside a company that invests in them. What they won't tolerate: negativity, chaos without organization, poor communication, or environments where excellence doesn't matter.

What You'll Do

• Be the friendly, professional first point of contact for clients via phone and email
• Support our sales team with outbound calls, client notifications, follow-up communication, and CRM documentation
• Keep detailed, accurate records of client interactions to ensure seamless handoffs across teams
• Juggle multiple tasks-calls, emails, updates, follow-ups-while maintaining accuracy and a positive attitude
• Collaborate closely with Account Managers, Sales Representatives, and Operations teams
• Use Microsoft Outlook, Excel, Word, and CRM software daily to track work, manage communication, and support sales efforts

What Makes You a Great Fit

• 5+ years in client service, sales support, or a similar role (landscaping or service industry preferred)
• You're upbeat, approachable, and make clients feel cared for
• You adapt easily when priorities shift and stay calm under pressure
• You're organized, accountable, and meticulous with documentation
• You communicate clearly-both verbally and in writing
• You're motivated by goals, teamwork, and growth
• You take ownership of your work and align with our values of accountability, service, and continuous improvement

Who You Are Outside of Work

You enjoy being around people, networking with others, spending time outdoors, growing your skills, and staying connected in your community-whether through coffee shops, church, or local events.

Why You'll Love It Here

MasterScapes is a values-driven, people-first company. We invest in your development, support your goals, and care about your long-term success. This is a place where you can build a career-not just a job-with future paths into account management, sales, client service leadership, or operations.

If you're ready to plant your roots, grow your career, and help us build something exceptional, we'd love for you to apply!