
Sales Systems Coordinator - US Public Safety
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Job Description
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is seeking a Sales Systems Coordinator to support the foundational systems and data operations of our US Public Safety sales team. This early-career role is ideal for someone who is highly detail-oriented, eager to build experience in CRM platforms and sales operations, and excited to contribute to the systems that power mission-driven field sales teams. You'll play a critical behind-the-scenes role ensuring Salesforce data accuracy, dashboard reliability, clean commission inputs, and territory updates-while gaining hands-on exposure to how a modern revenue organization operates.
What You'll Do
Location: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA, Washington DC, San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Manager, Sales Systems and Analytics
CRM & Data Operations
- Maintain Salesforce data integrity: update opportunity fields, territory assignments, contact records, and account
- ownership.
- Support data uploads, validation tasks, and CRM clean-up jobs using tools like data loaders or spreadsheets.
- Investigate missing or misaligned data in reports and dashboards; escalate issues as needed.
Commissions Data Support
- Ensure commissions-related data is accurate, including deal splits, rep roles, and product classifications.
- Maintain commission and spiff categories for newly launched products.
- Partner with and Commissions teams to resolve data discrepancies impacting rep payouts.
Reporting & Enablement Support
- Respond to basic inquiries from sales reps and leaders on how to access or interpret sales dashboards.
- Help QA and maintain key reporting tools (e.g., C360 dashboards, contract visibility reports).
- Create and update internal documentation on recurring data processes and filters.
Roster & Territory Management
- Own updates to the Master Sales Roster in coordination with Sales Leadership and HR.
- Process territory changes and assist with accurate Salesforce territory mapping.
- Support onboarding operations for new reps with systems access and record setup.
Tool Rollouts & Systems Projects
- Assist with the rollout of new sales tools, dashboard enhancements, or CRM features.
- Track project tasks and system change logs in collaboration with Sales Enablement or IT.
- Participate in enablement sessions and capture feedback for tooling improvements.
What You Bring
- 1-2 years of experience in business operations, CRM support, or data systems (internships and co-ops welcome).
- Basic experience with Salesforce or similar CRM platforms.
- Strong attention to detail, time management, and ability to learn new tools quickly .
- Familiarity with Excel or Google Sheets, especially for handling structured data.
- Clear communicator with a service-oriented mindset and willingness to dive into problem-solving.
Preferred:
- Exposure to CRM data structures, commissions inputs, or quote-to-cash systems.
- Experience troubleshooting dashboards (e.g., Clari, Tableau, Power BI).
- Interest in building a career in revenue operations, sales enablement, or data systems.
- Knowledge of public sector sales models, sales quotas, or territory alignment (a plus but not required).
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
