Salesforce Administrator

About the OpportunityHV Talent Group is partnering with a leading technology-enabled service organization headquartered in Medford, MA, specializing in large-scale operational support, infrastructure, and safety solutions. The company is entering an exciting phase of digital transformation and process automation and is seeking a Salesforce Administrator to enhance and scale its CRM and operational systems.

This is a high-visibility, on-site role supporting business leaders and cross-functional teams in optimizing data accuracy, automating workflows, and driving performance insights. The ideal candidate will be a systems thinker who thrives at the intersection of business process, analytics, and technology enablement.

Position Summary

The Salesforce Administrator will oversee daily system management, ensure data integrity, and drive workflow automation across the organization. The ideal candidate combines strong Salesforce expertise with a passion for process improvement and user enablement.

Key Responsibilities

System Administration & Support

• Serve as the primary administrator for the organization’s Salesforce environment.
• Manage user setup, permissions, profiles, roles, and data integrity.
• Maintain system security and compliance with company policies.
• Provide user support, training, and troubleshooting to promote adoption.

• Build and maintain reports, dashboards, and automated workflows.
• Deliver data-driven insights to support sales, operations, and leadership decision-making.
• Monitor data quality and ensure consistent reporting standards across departments.

Process Improvement & Integration

• Partner with leadership to identify opportunities for workflow improvement and automation.
• Document system processes, configurations, and policies.
• Support business integration initiatives and third-party application alignment.

Maintenance & Upgrades

• Perform regular system audits and manage Salesforce updates and sandbox testing.
• Resolve system issues and coordinate with vendors or IT partners as needed.
• Ensure system scalability and readiness for evolving business requirements.

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field (or equivalent experience).
• 2–5 years of experience as a Salesforce Administrator.
• Salesforce Certified Administrator (ADM-201) preferred.
• Experience with ServiceMax or similar service management tools a plus.
• Strong understanding of Salesforce objects, automation tools (Flows, Process Builder), and reporting.
• Experience managing integrations and third-party apps.
• Excellent analytical, problem-solving, and communication skills.
• Highly organized, proactive, and detail-oriented.

Compensation & Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) plan with company match
• Paid Time Off (PTO) and paid holidays
• Ongoing technical training and professional development

Join a company built on trust, integrity, and innovation — where you’ll have the opportunity to make a real impact in optimizing systems that drive efficiency and safety every day. This is a hands-on, visible role offering career growth and the chance to contribute to a mission-driven organization with a long history of excellence.

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Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.

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