Salesforce Administrator

TAMKO is seeking a Salesforce Administrator to support the day‑to‑day health, security, and usability of our Salesforce ecosystem. In addition to core admin responsibilities, this role performs light Business Analyst duties to translate needs into simple requirements, coordinate UAT, and drive adoption.

Summary of essential functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Other duties may also be assigned.

• Org & Security Administration: Manage users, permission sets/groups, access policies, SSO, and licenses; align to Salesforce Well‑Architected and least‑privilege principles.
• Configuration & Automation: Build/maintain declarative solutions (Flows, validation, approvals, layouts, Lightning pages, Experience Cloud basics) with a clicks‑before‑code mindset.
• Data Quality & Stewardship: Own data hygiene, deduplication, and data loads; prepare clean files and execute Data Loader/Dataloader.io; apply common Excel functions (e.g., VLOOKUP/XLOOKUP) for transformations.
• Business Analysis & Support: Intake/clarify requests and act as first-line triage for potential bugs (reproduce, categorize, route/escalate); create lightweight user stories and acceptance criteria; triage tickets; communicate status; coordinate UAT; and document outcomes.
• Releases & Change: Package and validate admin changes, support testing/smoke checks, and produce concise release notes; familiarity with Copado/Git/Azure DevOps is a plus.
• Training & Adoption: Create concise help content and in‑app guidance; build key reports/dashboards and promote consistent KPIs.

Qualifications

Required

• 5+ years administering Salesforce (Sales, Service, Experience) in a production, mid‑size environment.
• Proven expertise with Flows and the Salesforce security model; Experience Cloud administration.
• Proficient in data loads and data quality practices; strong Excel skills for common transformations.
• Strong communication skills with the ability to partner with the business and IT; organized documentation habits; able to manage a dynamic queue and juggle competing priorities (support, configuration, BA work) with clear status updates.
• Certification: Salesforce Administrator (ADM‑201).

Preferred

• Advanced Administrator (ADM‑211) and Platform App Builder; Business Analyst or Sales/Service/Experience Cloud Consultant certs.
• Experience working in Agile teams delivering in sprints; participation in common ceremonies (standups, backlog refinement, sprint planning, sprint demos); comfortable tracking work items in Azure DevOps.
• Familiarity with CI/CD and testing (Copado, Git, Copado Robotic Testing).
• Exposure to Data Cloud, Marketing Cloud, B2B Commerce, and CTI integrations.
• Basic SOQL/Apex troubleshooting awareness.

Education

• Bachelor's degree in Information Systems, Computer Science, Business, or equivalent experience.

Physical Requirements/Work Environment

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee must be able to operate computer and other office equipment.
• The noise level in the work environment is usually quiet and occasionally moderate.

This job description is intended to describe the general nature and level of work expected. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required and is subject to change at any time based on business needs.

TAMKO Building Products LLC is one of the nation's largest independent manufacturers of residential and commercial roofing products, waterproofing products, and related building materials. Headquartered in Galena, Kansas, TAMKO has been committed to innovation, quality, and customer service for over 80 years. Our success is driven by our people - individuals who take pride in their work, share an ownership mindset, and are dedicated to delivering excellence. At TAMKO, we strive to foster a safe, supportive, and rewarding work environment where employees can grow and succeed.