Security Lieutenant

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Job Description:

SUMMARY: Responsible for the efficient operation of the Security Department on assigned shift in accordance with the company's established policies, procedures and controls. Responsible for maintaining close, continuous surveillance of all assigned non-gaming areas on the entire property. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Interacts effectively with the public and Team Members. Performs excellent customer service at all time. Acts as a representative of the company, interacting with customers and Team Members and communicates in a courteous, professional manner. Implements departmental and company procedures, and then trains, schedules, supervises, evaluates and documents training in training records of Security Officers on assigned shift. Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual to ensure the safety and protection of customers, Team Members and the entire facility. Communicates effectively to the Director all changes in status or emergencies within the Security Department or Casino Property. Supervises Security Officers, EMT's, Corporals and Sergeants on assigned shifts. Acts as a back up to Security Officers on assigned shift, and assumes their duties when necessary. Provides support to the Transportation Department. Assigns security to assist with valet and shuttle drivers if needed. Updates procedure manuals and is responsible for the documentation of all information and the maintenance of all statistical reports. Maintains a working knowledge of the Company's facilities as well as special events on property in order to advise customers and fellow Team Members of same whenever possible. Monitors traffic control and parking areas Assists in the daily operations of the Security Department and is responsible for providing most up-to-date and current information. Assists with on-going training programs for the Security Department. Makes suggestions and recommendations as appropriate for improvements to policies, procedures, or the facility. Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained. Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings. Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity for proper resolution. Protects company assets and integrity through the consistent, thorough monitoring of all activities on property. Utilizes necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on the property. Coordinates with Security Shift Supervisor when Operator discovers a matter which needs further investigation or attention. Performs regular duties as a Security Lieutenant while not in the Surveillance Room. Maintains or augments skills through review and study. Ensures to a high degree the accuracy and thoroughness of departmental records and reports. Maintains a consistent, regular attendance record. Ushers as needed by management for events. Performs any reasonable request made by management. SUPERVISORY RESPONSIBILITIES: Supervises all Security Officers on assigned shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree from a four-year college or university, or four to six years related experience, or an equivalent combination of college and experience. At least one year experience as a Security Sergeant or equivalent is preferred. SPECIAL QUALIFICATIONS: Minimum of three years experience in law enforcement or gaming security required. Knowledge of and experience with closed circuit television equipment preferred. Excellent communication skills required. LANGUAGE SKILLS: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of the company. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to define problems, collects data, establish facts, and draw valid conclusions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools or controls. The Team Member is frequently required to sit. The Team Member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The Team Member is regularly required to lift and/or move up to fifty pounds, and occasionally lift and/or move up to one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.