Senior Business Acceleration Consultant - Loyalty, Strategy & Rewards (P3435)

Senior Business Acceleration Consultant - Loyalty Strategy & Rewards

Cincinnati

SUMMARY:

At 84.51°, people are the key to everything. We are dedicated to always doing what's right and never compromising on our values. That's why we have created a culture where every opinion is respected, and contrary thinking is encouraged. Making life more rewarding for our community and our associates is an essential part of the process. Our team is known for their enthusiasm, camaraderie and sense of fun. We work hard and we play just as hard. That's why we engage in a range of official and unofficial activities to get together, serve the community, and have fun. We continually seek people who make us better. In order to continue to grow, we need more great people who want to join us in doing cool, industry-changing, brain-stimulating work.

RESPONSIBILITIES:

As a Senior Consultant at 84.51°, you are flawlessly executing against the customer first plan for our partner and clients as you leverage leading customer insights from Kroger, market insights, and human insights to makes customers' lives easier. The customer's voice influences every decision as you identify problems, develop solutions, activate insights and evaluate the impact on customers for Kroger and CPGs.

Your primary client is Kroger, one of the world's largest retailers and the third largest employer. You are expected to build strong, trusting relationships with your Kroger stakeholders and influence their decisions that drive long term customer loyalty.

Your primary area of focus is Loyalty Strategy & Rewards (LSR). You will leverage our personalization science and loyalty strategy to support relevant, long-term connection with program members. You will contribute to our strategic vision for loyalty, making it easy and rewarding for members to choose us every time and support our goals to grow member participation, drive program impact, and deepen insights to shape strategy. To operate effectively in this domain, you are expected to know the current state of the business, the latest trends and the innovations that are impacting and disrupting this area, and bring this together to design and execute effective campaigns that engage customers and motivating insights to cross-functional partners.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Successful candidates will thrive in a fast paced environment that is a little unorthodox at times and will possess the following:

• 2-4 years of relevant experience
• Critical thinking skills
• Influencing skills
• Relationship management skills
• Strong business/commercial acumen
• Strong communication skills
• Tools and process acumen
• Education: Bachelor's degree (Master's Degree preferred but not required)

#LI-EB1